We are pleased to present our Rewind review. Ever thought about what you would do if your store data, blog posts and product listings were deleted by mistake or maliciously? Although it may seem unlikely, this is a real possibility that could potentially impact your online business’ operational efficiency and financial viability.
You might make mistakes when making changes to your online store to improve the customer experience.
You may regret making these changes and need to restore your store’s data. This can be done using an application that backs up the store’s data and allows you to restore it to the date of the backup.
Rewind can do this for you. Rewind provides daily cloud backups of your online store, protecting your most valuable assets. Rewind’s goal is to save your online store from small mistakes and huge disasters in just a few minutes.
While you might think your store is already set up with Shopify , you will not be able to contact customer service in such a case. Although E-commerce platforms such as BigCommerce and Shopify have backups, it’s only for disaster situations and not for individual store restoration.
SaaS solutions cannot help you if your online business loses all or part of its data, whether you do it intentionally or not. Rewind offers a seamless and effective way to back up your data on the platform to ensure your security.
This said, we’ll be reviewing Rewind in detail. We’ll cover its ease-of-use, pricing, pros, cons, customer support channels and much more.
Let’s get started.
What is Rewind?
A cloud backup service is a great option for protecting your online business data. Cloud backup involves the storage and copying of your data to a server that is normally external to your company and then allowing you to access it via the internet.
If the worst happens, and you lose all or part of your data due to a digital or physical mishap, the cloud solution can easily restore it.
Rewind offers cloud backup service and specializes in aiding software-as-a-service brands to protect their data so they can run their business without disruption. Rewind offers both backup and copy services, primarily for development, accounting, and eCommerce software. Rewind is a cloud-based service that does not protect your local data. However, it can help you to safeguard your cloud-based data.
Here are four examples of Rewind that work:
- You can make irreversible, unwanted changes to your theme’s code by mistakenly editing it yourself.
- Installing an application that is not compatible with other aspects of your store can cause data to be altered or erased completely.
- If you manage more than one online store, it is necessary to make frequent updates and changes to each of them.
- You can make mistakes like not saving changes correctly, deleting entire collections or groups of items, or clicking on the wrong button or code. It doesn’t matter if the error affects your entire store, blog or product listings, web pages, or theme.
Rewind is a way to prevent major business damage from being caused by mistakes that leave you spending hours trying to fix them. It also saves you the expense of hiring a professional to do it right after you make an irreversible error.
Both the pros and cons
Each solution has its strengths and weaknesses. This section will examine the pros and cons associated with Rewind.
Pros
- Rewind has a wide range of pricing options, starting at $3.
- The solution offers enough customer support channels and personnel at each stage to ensure that you get the most out of your tool.
- Backups are automatically created every day and you can also access manual backups whenever you need them.
- Rewind allows you to select multiple items or individual products to be restored, such as a few products or the entire store.
- Rewind vault secures your data.
- Some plans include real-time monitoring. Items are also backed up when they are changed or updated.
- The Rewind vault stores your data and you can browse it whenever you like.
Cons
- Rewind is not available for any other eCommerce platform than BigCommerce or Shopify, nor any other accounting software other than QuickBooks Online and Xero.
- The lowest priced option has very limited features and doesn’t allow you to create backups whenever it suits you.
- Rewind Shopify is the best option, and has more features than BigCommerce.
- The backup progress can only be viewed in terms of percent and time remaining.
- It takes longer to create the initial backup than subsequent backups.
Backup App Overview
Rewind, a SaaS/cloud data protection solution, automatically backs up all your important data on SaaS platforms such as Shopify and BigCommerce, including customer orders, product details, product images, product images, themes, and product details.
Installing Rewind through your online shop on Shopify and BigCommerce will allow you to undo any errors with just a few clicks. It eliminates the need for complicated and time-consuming CSV exports for data restoration, third party apps that can damage your files or cause malicious attacks and innocent mistakes that could alter, break, or delete your files.
Rewind also helps you comply with data security regulations. This is important because if you lose your cloud data without any hope of recovering it will not only cause business destruction, but also costly fines and failed compliance audits.
Rewind is not only compatible with ecommerce SaaS platforms, but also accounting platforms. Rewind allows you to back up and restore everything, from customer files to specific aspects such as expense reports, attachments and many more.
Rewind offers backups and a copy function to Shopify, BigCommerce and QuickBooks Online accounting software. Rewind also offers backups for Trello, GitHub and other platforms. Integration with Rewind is also possible for brands such as Xero and GitLab, Bitbucket or Zendesk, Jira and Weebly, Hubspotspots, Asana, Confluence and Microsoft Office 365.
Register Process
It is easy to register. The registration process is very simple. You just need to fill out a brief form.
After logging in, you will be invited to link your account to which you wish to back it up.
The next step is to enter your secondary solution account details, such as Shopify or QuickBooks Online. The backup process can then be started in just a few minutes.
It’s easy to use
Rewind is extremely easy to use in terms of ease-of-use. After installing the Rewind backups app via Shopify, you will be able to select a payment structure to access specific features.
You will also find a live chat option on this page. This is for any questions you may have about the setup process, or choosing the right plan for you. Once you have selected a plan, you can click on the start trial button. This is for a free 7-day trial. The tool’s dashboard will redirect you to the backup page where you can begin immediately.
Rewind doesn’t have a progress bar. You can see that the backup process is still in progress, but not how long it is taking or how many backups are left. This is a problem, especially if you need to set a time limit for the whole process. Depending on how large your data is, the first backup takes about an hour to complete. However, subsequent backups take much less time.
The solution can be used once it has been completed. It is recommended to try it out on some damage to see how it performs. You should make sure that any changes made during the trial are not irreversible and easy to fix.
Here are the steps to test the solution. Go back to Shopify admin to make changes. You can also delete any part of your theme code. Go to Online Store and theme. Next, select actions and edit code. Finally, delete any sections or templates. You can see the damage done by going back to the website.
To really appreciate how simple it is to use this tool, you can go back to Rewind and fix it. Navigate to apps and select Rewind. Once on the dashboard, tap on Account Rewind.
Account Rewind allows you to restore any item in a particular type of an item or the entire store back to a certain date and time. Simply select the items that you need to be restored.
You can choose from custom collections and pages, pages, products or blogs, images of customers, smart collections, and product images. You will need to choose the date you wish to have the items restored. You can do this by tapping on the dates you want to restore and then selecting the number from a list. You can also choose the time you wish to restore from the drop-down menu. Once you confirm the restore, the process will begin. Once the account data restoration has begun, you will receive an email confirming the completion of the process.
You can then tap on done to return to your dashboard. Rewind’s customer support states that you can only restore to the original backup that you created when you set up the app. You won’t get anywhere if you go further than that.
It’s evident that Rewind is simple to use and easy to learn. Even beginners can quickly grasp the process, even if they have never used it before. You can also do everything in one click. There are very few if any hiccups.
Features
These are the main features of Rewind.
Backup
Rewind’s main features are best suited for this audience because they help businesses using SaaS or eCommerce platforms to protect their data.
Rewind can be used to back up data from eCommerce and SaaS solutions. Rewind will scan your account each day to save any changes and discover them at the individual file level. The type of data that is backed up depends on where it is stored. Rewind, for example, will save your Shopify account customers, orders, tags, product images and products, amongst others. This powerful feature is great for e-commerce and sales businesses that want to be confident about data security.
Data Recovery
Rewind gives users three options when it comes to data restoration. Rewind offers three options for data restoration. You can restore one item at a given time, your entire account to specific points or a whole category of data. You can restore a specific item or a whole category of data at a time to correct errors made during data transfer or upload. You don’t have to overwrite the entire data set. Instead, you can restore the affected category.
Rewind offers a copying option that allows you transfer your data between online stores. Rewind Copy currently supports BigCommerce and Shopify. This feature allows you to access product metadata, product barcodes and prices as well as product images. You can also copy themes, collections, blogs posts, pages, and entire pages. This feature is very useful if you plan to have multiple stores selling similar products. If you need to transfer your QuickBooks Online data to another account, you can also copy the data.
Rewind Vault
Rewind app backups save all data in the Rewind vault. This is an encrypted, secure area you can use to search for the backup that best suits what you’re trying to restore. The Vault contains all of your data, including any older versions that are no longer active.
Manual Backups and Automatic Backups
Rewind automatically backs up your store at midnight in your time zone every day. You can also choose to backup your store manually at any time. You can do this by backing up your store just before making any changes or updates. You can quickly and easily revert back to the settings you used just moments ago, in case something goes wrong. These flexible backup options enable you to control your site data without the need to plan or remember. Rewind also offers real-time monitoring. This means your backups will automatically be updated when there are any changes or updates. All plans, except for the Basic, offer this feature.
Available on Multiple Platforms
Rewind can be used on Shopify, BigCommerce, QuickBooks Online and Trello. Rewind is able to help you if you own a shop on one of these platforms or need to back up any SaaS-based data.
Pricing Plans
Rewind offers Shopify two types of packages. One is a backup package, the other is a duplicate. Let’s take a look at pricing for both the backup and copy packages.
Backup package
You can choose from 6 backup plans, each one based on how many orders you receive.
- Basic plan: This plan can be used by online shops that receive at least 20 orders per month. It costs $3 per month. This plan provides multi-user support.
- Growth Plans: Shopify’s Growth Plan costs $9 per Month and is available for online stores that receive at least 200 orders per month. This plan offers real-time backups and multi-user support. You can also backup whenever you like.
- Pro Plan – The Pro plan is $39 per month. It can back up an online store that receives 600 orders each month. This plan allows you to back up whenever and wherever you want, multi-user support, real-time backups, and real time backups.
- Business plan: This plan costs $59 per monthly and can be used with an online shop that receives at least 1000 orders per month. This plan includes all of the features from the previous plans plus a multi-store function.
- Plus plan: This plan is $99 per month. It can be used by stores that receive more than 2,000 orders each month. It includes all of the functions of the previous plans plus backups for metadata (SEO), etc.
- Enterprise plan: This plan is available for online shops that receive more than 2,000 orders each month. It costs $299 per monthly. This plan includes all the features mentioned above plus priority support.
Copy Package
Shopify’s Rewind Copy service is available at a flat rate of $0.20 per item. Minimum $3. You can also choose an unlimited plan that costs $99 per month if you don’t want to use the pay-as–you-go model. However, if you plan to copy more than one store, they will cost $29 each additional store. Unlimited copy plans allow for automated copies and support up to 100,000 items. Rewind Copy plans come with email support and help centre, as well as a free 7-day trial.
Customer Support
Rewind offers excellent customer service through a variety of channels, including email support, a knowledgebase with frequently asked questions and product-specific questions such as how to copy for BigCommerce Online or QuickBooks Online. You can also click on the live chat button to ask questions during sign-up and setting up.
Rewind is rated on both the BigCommerce app marketplaces and Shopify at 4.7 and 4.8, respectively. Rewind was awarded the BigCommerce Merchants Choice Award 2020 and is the only data recovery and backup app that has been accepted into the Shopify Plus Certified Program.
Security
Rewind is very serious about data security. This is especially important when your brand’s sensitive data is in their care. Two-factor authentication is one of the key features that will increase the security of your data stored in their vault. This is required if you wish to back up systems that use this protocol. Rewind staff can only access internal systems via Virtual Private Networks (VPN), on a minimal privilege basis. They can only view your data when absolutely necessary.
Secure items like platform access tokens or system communication credentials can also be encrypted. The physical data is also saved on Amazon web services servers that have been shown to be highly digital and physical secure in any of three major locations ( Canada or the United States).
Rewind is GDPR compatible and OOC 2, Type 1 conformant. They anticipate receiving SOC 2, Type 2 compliance by early 2022.
For whom is it best?
Rewind is an accounting service for eCommerce business owners. Rewind is a solution that can be integrated into any eCommerce website. It will help you to protect your data and ensure your site’s continued operation. Rewind is a great app for anyone looking to avoid future problems that can arise from data loss. BigCommerce and Shopify cannot help you if vital data is lost, stolen, or deleted from your store. It’s your responsibility to protect such assets.
Conclusion
Online businesses who want to be confident about their data security will love Rewind. Rewind allows you to back up your accounting and eCommerce data to the cloud so that your business can recover quickly from any data loss. It is easy to understand and use. The support team can help you make informed decisions and provide assistance.
Rewind does not support Shopify, BigCommerce or QuickBooks Online. Rewind cannot backup data from eCommerce stores on other platforms, or accounts on other accounting software. There are other options. It works well on the platforms it does support and provides excellent functionality. Access to data restoration, backup, security, vault and data copy functions are all available.
Rewind is an excellent app for cloud data backup.
The Verdict:
Rewind can be used by Shopify, BigCommerce and Trello users. It’s a great fit for those who don’t want or need to worry about data security, but still want an easy-to-use solution that will automatically protect their data and help them correct any mistakes. This is not the right tool for you if you don’t have a store.
