Best Ideas to Add Contact form in Shopify Store

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Do you plan to create or have an existing Shopify store? Stay with me, I’ll show you how to create an Shopify contact form.

However, it is not a simple contact form.

Fully responsive, automated, integrated and trackable custom contact form that should propel your business to the top Shopify stores.

It might seem that any static contact form is sufficient to serve the purpose of Shopify Contact Us. We’ll explain why a top-notch Contact Form will help you grow your Shopify Store and business.

MightyForms contact forms are simple to create and embed in your Shopify Contact Us page. You can also unlock powerful functionalities and features to help you discover your buyer personas and enhance your Shopify store.

How to create a Shopify contact page

Shopify can help your home-based business look professional, even if it isn’t.

You might be wrong if you believe that a Contact Us page is unnecessary or not necessary. Contact Us pages are often more popular than any other page on a website.

Shopify includes a contact page when you subscribe to Shopify with any theme.

It is a small thing to provide contact information such as an email address and phone number in case customers need it.

It is easy to create a Shopify Contact Us page and comes with a basic contact form. To create a Contact Us page, simply click on the ‘Pages tab’ from your Online Store dashboard.

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All submissions will automatically be sent to your online store’s email address. A form builder such as MightyForms is required if you wish to modify the email address, the subject line, or customize your Shopify contact form.

Optimizing Shopify Contact Us Page

If you are looking for an easy way to avoid spam and get in touch with people quickly, the Shopify contact form is ok.

Although it can provide a communication channel for your customers, it is not sufficient.

All forms created by MightyForms are customizable with additional features and automated forms. All of these features are designed to save time and money and make it easier to implement business strategies like cross-selling or upselling.

There is a big difference between a Shopify Contact Form and a MightyForms Contact Us form. You have more resources.

As I mentioned in the beginning, MightyForms can be integrated into the Shopify App Store. This is how you can optimize your Shopify Contact Us page in just three steps.

Step 1. Install MightyForms

Go to the Shopify App Store and select MightyForms. Click on the “Add App” button.

Step 2. Create a Contact Form

The prompts will ask you to sign up for a MightyForms new account or log into an existing account.

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You can access the MightyForms dashboard from within Shopify. Here you can choose to either create a form from scratch or use a template.

You can customize any element in your form using the MightyForms dashboard. Any field can be resized or repositioned. Choose fonts and colors from the Design tab.

Make sure you follow all best practices when creating your Shopify Contact Form. Extra touches like a custom achievement page or email messages make a huge difference.

You can also find additional functionalities and features on the side menu. These features and functionalities will be discussed in greater detail.

Step 3. Copy and Paste Embed Form Code

After you have completed customizing Shopify’s contact form, click the “Share” tab and copy the embed code.

Now, copy the embed code and paste it to your Shopify Contact Us page. Click on the Edit HTML button under the Pages menu to go to your online shop. Make sure the Contact Us page you have already created is selected.

Simply copy the MightyForms embedcode wherever applicable.

Now you can save the page to view it online. Your Shopify Contact Us Form powered by MightyForms has been embedded in your online shop.

What is a Custom Shopify Email Form?

We promised that you would receive a top-notch Contact Form to place your business on the Top Shopify Stores List. And we will deliver!

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It’s now time to explore all MightyForms functionalities and features available in the side menu. These add-ons can improve the efficiency of your Shopify Contact Form, allowing you to focus on growing your online store.

Form Design and Branding

MightyForms is a great alternative to the Shopify Contact Us page’s standard contact form. You don’t need a standard contact form to reach your Shopify audience. Instead, you can create a customized form with your logo.

You can customize any element of your form to fit your online store. MightyForms offers ready to use templates if you are unsure how to begin one. Simply style it however you like and embed it in your Shopify Contact page.


Most people believe that customers only use Shopify Contact Us to contact you if they have a problem or complaint. You might be surprised to hear that someone compliments your business, or needs clarification before purchasing. No matter the reason, you want to know.

Shopify Contact Forms can be built with a single-choice field selected from a dropdown list as the reason for contact. It will allow you to screen the submission and you can set it up to send a notification to your team to ensure it is handled immediately.

Form Recovery

Shopify offers a way to retrieve abandoned carts, as mentioned above. It’s only applicable if a visitor has actually added items to a cart. MightyForms, on the other hand, allows you to track form submissions in real time so that you can retrieve them even if they are dropped off.

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The Abandoned form Recovery feature will keep any visitor’s information so that they can return to your online shop. To encourage purchases, set up a customized automatic message redirecting them towards your catalog.


It takes a village to run an online shop. Shopify Contact Form from MightyForms can connect to other platforms to streamline your orders. You can automatically include any email address that you collect in your Mailchimp marketing campaign.

Your online store may require prior consultation to provide custom-made products and services. You can easily connect to Shopify’s contact form to sync with your Google Calendar, or to set up a Zoom meeting to discuss details with a client.

You can also connect your contact form to payment platforms such as Stripe or PayPal. This will ensure that no sales opportunity is lost by customers clicking on other tabs. Through Zapier integration, you can automate your Shopify Contact form to other inventory or supply chain apps.

Form Analytics

Your business will grow if you know your audience. This is because it will allow you to target your customers and improve your products and services.

Your Shopify Contact Form should collect more than just contact information. MightyForms Client Intake Solutions provide insight from Formula Analytics to help define your buyer persona.

Shopify is your eCommerce platform that makes it easy to launch a business online. A custom Shopify Contact form by MightyForms will help you reach new markets and collect client intake. If you have a specific problem, let our Support team know.

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Add captcha to contact form Shopify

Shopify did not support Google reCaptcha in the past for contact forms. This article will show you how you can add Google reCaptcha to your Shopify forms. This is just a tip, so it’s not perfect.

Shopify now supports Google reCaptcha via the contact page.

To enable these features, follow the steps below:

  • Go to Online Shop > Preferences.
  • Scroll down to the Spam Protection section.
  • Check the box to enable Google reCAPTCHA for contact forms .
  • You are finished!

You can now go to the contact page. You will see a Google reCaptcha logo in the lower right corner of your screen. This means that it is working.

This is reCAPTCHA v3. Instead of showing a CAPTCHA challenge to you, reCAPTCHA v3 gives you a score that allows for you to choose the best action for your site.

Shopify edit or modify contact form

Contact page is a template you can modify in the editor. To add additional information to your contact page template, such as blog posts or images, you can create sections.

Your customization and editing options will appear on the right side if your screen is larger than 1600 pixels. Your customization and editing options will appear on the right side if your screen is less than 1600 pixels.

  1. Go to Online Shop > Templates.
  2. Click Customize to find the theme you wish to edit.
  1. To load the contact page template, select Pages from the dropdown menu.
  2. Click + Add section Select a section you wish to add to your contact page.
    • In your sidebar, you will find the settings and options for each section you have added.
    • Once you have edited your section, click on the back button to return the template.
    • To add more sections to your contact pages template, repeat the above steps.
  3. To move sections within your contact page, click and drag the icon.
  4. Once you are happy with the layout of your webpage, click Save.
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Shopify Contact Form Challenge

To reduce spam from contact forms, the challenge page is created. If a bot/human test is required, it will redirect the user directly to the captcha (challenge), page. This new Shopify feature helps prevent spam signups from various forms on your website such as the contact form and the “back in stock” notification forms.

These pages will only be displayed if a user submits a form more times than once within a 24-hour period. However, it could also be shown in other situations.

This page’s design cannot be modified at this time. Shopify does not have a setting to turn off this confirmation page. However, you can look at the elements and attempt to override their CSS if necessary.

How to Remove the Challenge in Shopify Contact Form

If you’re using the default Shopify contact form, you may have noticed the “Challenge” field. This is a security measure to help prevent spam submissions, but it can be frustrating for legitimate users who just want to get in touch.

Thankfully, there’s a way to remove the challenge from your contact form. Just follow these simple steps:

1. Log into your Shopify account and go to the Online Store > Preferences page.

2. Scroll down to the “Forms” section and click on the “Contact” link.

3. Under the “General Settings” heading, look for the “Captcha” setting and toggle it off.

4. Save your changes and that’s it! The challenge should now be gone from your contact form.

Keep in mind that this will make your contact form slightly less secure, so you may want to consider other anti-spam measures such as a honeypot field or CAPTCHA on your forms if you’re receiving a lot of spam submissions.

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Pros and Cons of Removing the Challenge

Shopify contact forms are a great way to gather customer information and feedback, but they can also be a source of frustration for customers. One of the key features of a Shopify contact form is the challenge, which is designed to reduce spam submissions. However, some customers find the challenge to be annoying and may avoid filling out the form altogether if they are not sure how to answer it.

There are pros and cons to removing the challenge from your Shopify contact form. On the plus side, doing so may encourage more customers to fill out the form and provide valuable feedback. On the downside, you may see an increase in spam submissions. Ultimately, whether or not you remove the challenge from your Shopify contact form is up to you and will depend on your specific needs and goals.

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