Here at EPROLO, we offer fast and free shipping on all orders over $50 – but what happens if you need to return something? No worries! We also have a hassle-free return policy in place so that you can shop with confidence. Keep reading to find out all the details.
We here at EPROLO want nothing more than for you to be completely satisfied with your purchase. We understand that sometimes things just don’t work out and an item needs to be returned. To make the process as hassle-free as possible, we’ve outlined our shipping time and return policy below.
Shipping times for EPROLO
At EPROLO, we work hard to get your order shipped out as soon as possible. Most orders will ship within 1-2 business days of placing the order. However, some orders may take longer to ship depending on the items ordered and the shipping destination. For example, orders containing large or delicate items may take longer to ship. If your order is taking longer than expected to ship, you will be notified via email.
How to return an item to EPROLO
If you need to return an item to EPROLO, please follow the instructions below. We accept returns within 30 days of purchase.
To return an item, please pack it securely in the original packaging and include a note with your name, address, and order number. Please ship your return via a traceable method (we recommend UPS, FedEx, or USPS Priority Mail) to the address below. Once we receive your return, we will process a refund for the purchase price of the item (excluding shipping charges).
EPROLO Returns
1042 N. Elston Ave
Chicago, IL 60642
USA
If you have any questions about our return policy or need assistance with returning an item, please contact us at info@eprolo.com.
EPROLO tracking number
EPROLO offers customers a tracking number for their purchase so they can follow the delivery of their order. The tracking number is included in the shipping confirmation email that customers receive after placing their order. If customers have any questions about the status of their order, they can contact customer service for assistance.
If you’re wondering how to track your EPROLO order, don’t worry, it’s easy! Just enter your order number and email address on the EPROLO website and you’ll be able to see the latest information on where your order is. If you need any assistance, our customer service team is always happy to help.
EPROLO’s return policy
EPROLO offers a hassle-free return policy for all products shipped within the United States. If you are not satisfied with your purchase, simply contact our customer service team within 30 days of receiving your order and we will process your return. Please note that return shipping fees will be deducted from your refund.
What to do if your order arrives damaged
If you receive your order and it is damaged, please take a photo of the damage and email it to us at support@eprolo.com. We will be happy to help you process a return and get a replacement sent out to you as soon as possible.
Conclusion
EPROLO offers a great shipping time and return policy for its customers. With a wide variety of products available, EPROLO makes it easy to find the perfect item for your needs. And with a generous return policy, you can be sure that you’re getting exactly what you want. So whether you’re looking for a new piece of jewelry or a special gift for someone, EPROLO is the place to shop.
