How to Fix Shopify Paypal Payment Pending?

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Hi, I hope this post finds you well. Today we are going to be looking into how to fix Shopify Paypal Payment Pending. This issue can crop up when you make a payment through Paypal but the transaction doesn’t complete. There are a few things that you can do in order to try and fix this issue and we will go over them in this post.

What is Shopify Paypal Payment Pending?

Shopify is a popular eCommerce platform that allows users to set up their own online stores. One of the features of Shopify is the ability to accept payments through PayPal. When a user accepts a PayPal payment, Shopify will create a Pending Payment status in the user’s account. The Pending Payment status will indicate that the payment has been accepted, but the processing of the payment has not yet been completed.

When a PayPal payment is pending, Shopify will send an email to the user’s PayPal account administrator with information about the payment. This includes the order number, product name, and total amount charged. Additionally, Shopify will send an email to the user containing instructions about how to complete the payment process.

The Pending Payment status in Shopify’s account can be helpful for users who are experiencing issues with their PayPal account. For example, if a user’s PayPal account is temporarily closed or suspended, the Pending Payment status in Shopify’s account will help to keep track of orders that have been placed using that PayPal account. In this case, it would be easy for the user to reconnect their PayPal account and complete the payment process for affected orders.

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Causes of Shopify Paypal Payment Pending

If you’re having trouble with your Shopify store receiving payments through PayPal, there are a few things you can check and try to fix the issue. Here are some common causes of PayPal payment pending:

-A payment was sent but didn’t go through because the bank account wasn’t verified or the checkout process was incomplete
-There’s a dispute on the customer’s account or they never received the product they ordered
-The merchant’s bank doesn’t have an account with PayPal
-The merchant doesn’t have a PayPal account

How to Fix Shopify Paypal Payment Pending

There are several ways to fix this issue, and we will go over each one here.

Method One: Check Your Configuration

The first step is to check your configuration. You can do this by going to the Settings tab on your Shopify admin panel and clicking on the Payments link. Here, you will see all of the active PayPal payments that are currently being processed. If yours is not listed, then it means that it has been blocked by Shopify.

Method Two: Restore Your Payment Settings

If checking your configuration does not solve the problem, then you may need to restore your payment settings. This can be done by going to the Payments tab on your admin panel and clicking on the Restore Payments button. This will restore all of the payment settings that were in place when the problem started. Once this is completed, you will need to re-enable PayPal payments on your Shopify store.

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Method Three: Use a Payment Processor ElsewhereIf all of the above methods fail, then you may need to use a payment processor elsewhere. This can be done by signing up for a new account with one of the providers, such as Stripe. Once you have set up your account, you will need to add it as a payment option on your Shopify store. After this is done, you will need to re-enable PayPal payments on your store.


It can be frustrating when you’re trying to shop on Shopify and your PayPal payment is pending. In this article, we’ll show you how to fix the issue and make sure your money arrives in your account as soon as possible. We’ll also provide some tips for troubleshooting other common payment issues. Whether you’re having trouble with a subscription or an order that’s already been placed, read on to get all the information you need to get paid properly!