Squarespace provides many tools that will help your eCommerce business flourish, including branded return portals, discounted shipping labels, and more. These features are designed to reduce administrative burden while creating an enjoyable post-purchase experience for customers.
Squarespace Shipping extension seamlessly imports orders and generates shipping labels automatically, offering discounted rates from over 85 carriers as well as pre-filling customs documentation.
How to Create a Return Label
Distributing return labels to customers is an effective way to enhance customer experience and foster brand loyalty. These self-adhesive stickers contain all of the information necessary for returning a product – such as trackable barcodes for logistics purposes as well as refund amounts owed back to them from you. You can print these yourself, include them in packages or use shipping software solutions which automatically generate return labels.
Send return labels digitally via email for added convenience for both yourself and your customers. Many households no longer own printers at home and younger generations often prefer digital content over printed material – helping reduce printing costs while making the process quicker and simpler for your customers.
Return labels offer another advantage by giving you control over which mail carrier delivers your parcels. By choosing one that best reflects your business brand and offers quality service, a return label allows you to increase efficiency, enhance customer satisfaction and save money on shipping rates.
Not only will providing return labels help save on shipping rates, they’ll also save money on printing and envelope costs – providing yet another incentive for them to buy from your company! Furthermore, an advanced return and exchange portal provides customers with a seamless experience on their computers.
Return labels can be delivered directly to customers as links or mobile barcode options, enabling them to print it at their own leisure and avoid the hassle of finding somewhere to print and buying label paper, plus driving to post offices.
Include a return label in every package to save yourself both time and effort, while simultaneously creating a seamless returns experience for customers. A complex return process decreases customer retention rates significantly – Shippo provides an easy and efficient solution by automatically importing Squarespace orders as well as populating customs paperwork, invoices and packing slips automatically; plus offering discounted rates from global carriers and one-click downloads of return labels!
Shipping Options
When it comes to shipping products, Squarespace offers multiple solutions. First is its standard Squarespace Shipping Options: Flat Rate, Based on Weight or Carrier Calculated which allow users to buy and print UPS or USPS labels directly from their orders panel – free for both business and commerce plan users and requiring no third-party apps for implementation.
Alternative shipping solutions such as Shippo can assist in streamlining order fulfillment processes and cutting costs by connecting Squarespace stores with top carrier companies like UPS and FedEx for discounted rates. Although apps such as these save both time and money on shipping needs, they should not replace full logistics support services and warehousing arrangements.
Utilizing warehouse management software solutions can also help streamline shipping by automatically transferring order data from Squarespace stores into an organized system and creating shipping labels automatically – saving both time and money while guaranteeing customers receive their orders quickly and efficiently.
Self-fulfillment models allow your team to handle orders themselves in-house, which may be an attractive option if they have the space and equipment available, though this approach may be too costly or may not suit the business best. Furthermore, this may consume your team’s energy on packing inventory which may divert them from more important tasks like growing the company.
When starting an online business, selecting a platform that can meet all of your business requirements and grow with you is of utmost importance. A good platform will enable you to easily customize your website, integrate with leading ecommerce platforms, and offer built-in marketing tools that increase brand exposure – while at the same time being mobile responsive so customers can shop on the go.
Partial Refunds
Squarespace provides various features that help you manage the returns process for your online store, such as a return portal and customizable refund policy. Furthermore, various integrations and plugins help automate this workflow – streamlining shipping management while offering seamless customer experiences.
Squarespace refunds are handled through Stripe, an independent third-party payment processor. Once it receives funds from you, it will begin processing a refund to your customer; once completed, they should receive an email from their bank or credit card company informing them they have received their money back.
Create a full or partial refund by selecting the order you would like to change and clicking ‘Refund’. Input an amount you would like refunded as well as provide an explanation. In addition, choose whether all items from that purchase should be refunded as well.
If the order includes both digital and physical products, you can choose which to refund first by checking off the checkboxes next to each. Furthermore, you may opt to change its status from Fulfilled to Pending so it will be easier for customers to track its progression.
Squarespace provides the shipping zones and rates feature to help manage international orders efficiently, setting different price levels based on location. Furthermore, Gelato services allow for print on demand services which reduce costs significantly as well as speeding delivery times.
Integrating an analytics platform such as Google Analytics allows you to track and analyze customer behaviors, helping improve your store and increase sales.
Squarespace also supports multiple languages and currencies, making it easy for customers to shop with you from around the globe. This feature is especially useful if selling globally; customers who experience an easy return process are 92% more likely to buy again from that brand.
Final Words
Based on your business needs, you may want to consider using a fulfillment service or an ecommerce shipping extension that streamlines shipping and returns for customers. Such third-party services could save on shipping costs while making the return process simpler for them – like printing return labels directly for them to use when sending returns back directly. They could even produce bags, mugs, or shirts on demand and then drop ship them right back out!
Once you add an Automizely or Aftership return extension to your store, an onboarding wizard will guide you through questions to customize its setup based on your specific return policies. After connecting, add the URL for your returns page into your navigation so customers can easily find and use it.
