You’ve worked hard to get your Shopify store up and running, and you’re already starting to see some success. You’re starting to gain traction on Instagram, and you’ve noticed that the images in your feed aren’t loading correctly. It’s a common problem faced by Shopify users – their Instagram feed isn’t working properly and they don’t know why.
If this is something you’re dealing with, then fear not – there are a few steps you can take to troubleshoot the issue and get your feedback on track. In this blog post, we’ll explore the most common causes of Shopify Instagram Feed not working, as well as how to fix them.
How to connect Shopify and Instagram
If you’re like most Shopify store owners, you want to make sure your Instagram feed is connected to your Shopify store. After all, what good is an Instagram account if it’s not promoting your products?
Unfortunately, sometimes things don’t go as planned and your Shopify Instagram feed may not be working. If that’s the case, don’t worry – we’ve got you covered. In this article, we’ll show you how to fix a broken Shopify Instagram feed so you can get back to promoting your products on Instagram.
Here’s what we’ll cover:
Why Is My Shopify Instagram Feed Not Working?
How to Fix a Broken Shopify Instagram Feed
Let’s get started!
Why isn’t my Shopify Instagram feed working?
If your Shopify Instagram feed is not working, there are a few possible reasons. First, make sure that you have connected your Instagram account to Shopify. To do this, go to the “Social” section of your Shopify settings and click on the “Connect Instagram” button. If you’re already connected, you may need to disconnect and reconnect your accounts.
Another possible reason why your Shopify Instagram feed is not working is that you have an outdated version of the Shopify app. To fix this, go to the “Apps” section of your Shopify settings and update the Shopify app to the latest version.
Finally, if none of the above solutions work, it’s possible that there’s a problem with Instagram’s API. If this is the case, there’s not much you can do except wait for Instagram to fix the issue.
How to fix a Shopify Instagram feed that’s not working
If your Shopify Instagram feed is not working, there are a few things you can do to fix it.
First, check to make sure that your Instagram account is connected to your Shopify store. To do this, go to the Instagram tab in your Shopify settings and click on the “Connect” button.
If your Instagram account is already connected, try disconnecting and reconnecting it. This can sometimes fix the problem.
If that doesn’t work, try regenerating your Instagram access token. To do this, go to the Instagram tab in your Shopify settings and click on the “Regenerate Token” button.
Finally, if none of these solutions work, you can always contact Shopify support for help.
We hope this article has helped you to understand why your Shopify Instagram Feed may not be working and how to fix the issue. With these simple steps, you should have no trouble getting your feed back up and running in no time. Remember that if you have any questions or need additional help setting up your Shopify account, our dedicated customer service team is always happy to assist. Thanks for reading!