Effective monitoring is crucial to successful international shipping. Whether you are an experienced importer or first-time online shopper, these tips can help you track your parcel from China more efficiently.
Tracking numbers provide you with an overview of your shipment’s journey from dispatch to delivery, making it possible to monitor its every step with tracking tools such as this one.
Utilize Online Tracking
After placing an online purchase at any retailer, a unique tracking ID will be assigned that allows you to track its progress. In most cases, this information will also be included with your email confirmation. To check on its progress and status, visit either the seller’s website directly or use an automated service like Circuit Package Tracker.
If you ordered an EMS product, you can track its shipment through China Post’s website; however, once it leaves its country of origin it must use its own tracking tool as the EMS one only updates status while within China’s borders.
As soon as your parcel arrives in its destination country, it will be delivered by local courier partners based on its size. Depending on its destination country, this process could take days or even weeks; hence why a status that reads “Sent to Airline” or “Export Customs Scanned” might appear for quite some time.
As long as this delay is only temporary, your parcel should eventually reach you. For any further updates on its arrival date or status, reach out to the carrier in question directly and request updates.
Alternatively, if the tracking status of your parcel hasn’t updated for some time, this could be because its shipping company has frozen data until receiving confirmation from its destination country that your package has arrived – in such an instance you should file a dispute against your seller in order to regain your money back.
Diversify Tracking Platforms
For maximum accuracy when tracking packages, using multiple websites and services can be helpful. This way you’ll ensure the most up-to-date and precise information, helping prevent delays. Some popular tracker sites include 17Track, Ship24 and PackageRadar which offer consumers high-quality tracking options from over 1,200 shipping carriers.
To use these websites, simply enter your tracking number into the search box and choose from one of three tracking methods before clicking “Track.” Your tracking website will then provide all relevant information regarding your package; wait a few hours or a day as sometimes systems need time to update their status; if status doesn’t update after waiting a day or more then contact seller or use another tracking website if nothing shows up!
Most sellers will provide customers with their tracking number via an email confirmation, as well as important shipping-related details, including expected delivery dates and times. It’s recommended that you keep this tracking number safely so it can be useful should any problems arise with your shipment.
Tracking packages from China depends on their nature and destination country. Express shipping and EMS tend to be faster options; they’re ideal for lightweight parcels that must reach their destinations quickly.
ePacket offers an effective balance between cost and speed for lightweight parcels, available to most international destinations with tracking services that allow end-to-end tracking services. Surface air lift (SAL) parcels may also be an affordable solution when shipping heavier packages; although their arrival may take longer than EMS but is less costly than air freight.
Opt for Registered or Express Shipping
If you are shipping parcels to China, registered or express shipping should always be preferred over standard delivery services. Not only are these more reliable services, they also provide more comprehensive information on your package’s progress as it travels. While registered/express services may cost more up front, their peace of mind makes the additional expense worth your while in the end.
China Post tracking systems are limited and only offer regular updates once your package has passed over into its destination country and passed into local courier control – therefore, using an independent third-party tracking service such as Circuit Package Tracker is the optimal way to follow its progress from China.
If your EMS tracking information indicates that your package has been sent to an airline company, expect it to remain unscanned until reaching one of their sorting centers with scanning capabilities – this may take days before reaching its final destination airport or international location.
If your EMS package has gone missing, contact the seller immediately with your tracking information and provide them with your evaluation of its value and they should compensate you accordingly – two or three times more than its original shipping cost in most cases should do it! However, if this step doesn’t help and your goods remain lost after this step has been completed then file an insurance claim with your carrier immediately.
Maintain Open Communication with Sellers
When doing business with Chinese suppliers, having open communication channels for parcel tracking updates is essential to avoid miscommunication and ensure transparency during shipment process. You should request tracking number as soon as your order has been shipped out and remain in touch with seller to address any inquiries or concerns that may arise during transit.
Your shipment could become stuck in transit longer than anticipated, which may be caused by several factors, including an unusually long backlog of deliveries being processed prior to yours or delays in the shipping system. These delays usually do not present any major concerns, however.
However, if your parcel has been stuck in this status for weeks or longer than anticipated, reaching out to the seller might provide more insight as to why. If customs authorities confiscated your package or it has gone missing entirely, filing a claim with courier company or e-commerce platform might also be necessary.
One common cause of delay can be that your package has been held by China EMS courier partners, typically due to items prohibited in their country such as cell phone cases or toys. Unfortunately this situation often can only be remedied by directly contacting them and negotiating either a refund or replacement deal with them.
Tracking a China Post shipment doesn’t need to be stressful with the right strategies in place. By taking advantage of online tracking services and diversifying tracking platforms as well as opting for registered or express shipping as well as maintaining open communications with sellers, you can rest easy knowing that your parcel will reach its destination safely.
Stay Informed on Customs Regulations
As a global business, it’s critical that you stay abreast of customs regulations in each country you ship to in order to ensure compliance and prevent delays or additional charges for your shipments. There are numerous online resources and government websites which offer useful guidance regarding customs rules and regulations in your destination country.
When checking your China parcel status online and seeing that delivery has failed, this indicates a failed delivery attempt likely due to recipient not being present or the address being incorrect. When this occurs, carriers usually hold on for two weeks before returning it back to either your seller or shipper.
Be mindful that shipments from China travel through multiple member countries of the Universal Postal Union (UPU) before reaching their final destinations, which means your parcel may appear stuck with statuses like “Sent to Airline” or “Export Security Scan” for several weeks (two or four during regular season and double this amount during rush seasons). When another UPU member scans your code and transmits results back through UPU systems to China Post, its status will change accordingly.
If your tracking indicates your package has gone astray, contact the seller immediately to let them know of the problem and request either reshipment or refunding of it. Depending on the circumstances surrounding the situation, filing a claim with your local postal carrier’s insurance provider to receive compensation could also help in this regard.
