Ways to Fix Exceeds 20 Megapixels Error on Shopify

Are you trying to upload high-quality product images on your Shopify store, but keep encountering the frustrating “Exceeds 20 Megapixels” error? Well, don’t worry because you’re not alone! This common issue can be a real headache for online store owners who want to showcase their products in the best possible way.

But fear not! In this article, we’ll provide you with simple and effective ways to fix the “Exceeds 20 Megapixels” error on Shopify so that you can continue uploading stunning images without any hiccups. Let’s dive in!

What is the Exceeds 20 Megapixels Error?

The Exceeds 20 Megapixels Error is a common issue that many Shopify store owners encounter when trying to upload images. This error occurs because the image being uploaded has a resolution higher than 20 megapixels, which exceeds the platform’s maximum limit for file size.

So why does this matter? Well, an image with a high resolution takes up more space on your website and can lead to slower loading times. In turn, slow loading times can negatively impact your user experience and ultimately hurt your search engine rankings.

To put it simply, the Exceeds 20 Megapixels Error is Shopify’s way of ensuring that your website runs smoothly and provides users with a fast and seamless browsing experience.

Fortunately, there are several ways to fix this error which we will cover in our next section. By following these solutions, you can ensure that all of the images on your website meet Shopify’s requirements while still maintaining their quality.

How to Fix the Exceeds 20 Megapixels Error

The Exceeds 20 Megapixels Error on Shopify can be frustrating for store owners. This error occurs when uploading product images that are larger than 20 megapixels, which Shopify’s servers cannot handle.

Luckily, there are simple solutions to this problem. First, try reducing the file size of your images using photo editing software or online tools. By compressing the file, you decrease its overall size and resolution while maintaining image quality.

Another option is to resize the image dimensions before uploading to Shopify. This can be done within most photo editing software and will reduce both the file size and resolution of your image.

If neither of these options work, consider breaking up large images into smaller sections or using a different image format such as JPG instead of PNG.

It’s important to note that having high-quality product images is crucial for an e-commerce store’s success. However, it’s also important to ensure those images are optimized for web use without sacrificing quality in order to avoid errors like the Exceeds 20 Megapixels Error on Shopify.


The Exceeds 20 Megapixels Error is a common issue that can cause frustration for Shopify store owners. However, with the solutions outlined in this article, you should be able to fix the error in no time.

Remember to always optimize your images before uploading them to your website and keep an eye on image sizes so that they don’t exceed Shopify’s limits. Additionally, consider using compression tools or apps to help reduce file size without compromising quality.

By following these tips and tricks, you’ll ensure that your store runs smoothly without any interruptions due to excessive image sizes. Happy selling!