What Happens When You Close Shopify Store?

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When you think about it, shutting down your shopify store is a pretty big deal. After all, it’s the center of your online business. But when the time comes to say goodbye, there are a few things you need to know in order to make the process go smoothly. In this blog post, we’ll walk you through the steps involved in closing down your shopify store and making sure everything goes as planned. From creating a closure plan to distributing assets, we’ll cover everything you need to know in order to close your shop with a bang.

Closing a Shopify Store

When you close a Shopify store, the following things happen:

1. All your products are removed from the online store and all associated inventory.
2. Your Shopify account is closed and all passwords are reset.
3. Any payments that were scheduled to automatically be transferred to your bank account are cancelled.
4. Any orders or pending payments that were in progress at the time of closure are completed as best as possible.
5. If any taxes have been owed on sales made through the store, those taxes will be collected by Shopify and then forwarded to the relevant tax authority.

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shopify dropshipping store set up

Preparing for the Closing Process

When you close your shopify store, it’s time to finalize all the details of the closure. Here are some steps to take:

1. Clean Up

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Make sure you clean up any unfinished orders or sales that may have occurred while your store was open. This includes canceling any outstanding invoices and closing any open transactions.

2. Delete Your Shopify Account

If you’re not going to use Shopify anymore, it’s best to delete your account so other people don’t accidentally buy products or access your files. Go to account settings and select deletion then confirm the deletion.

3. File For Cancellation Of Sales And Tax Refunds

If you made any sales while your store was closed, file for cancellation with your state tax department and get refunds for the customers who made purchases. You’ll need to provide proof of purchase, such as a receipt or order confirmation email.

4. Disable Your Shopify Store

Once everything is finalized, it’s best to disable your shopify store so no one can accidentally access it or make purchases without your permission. To do this, go to settings then security and disable the store. Make sure you remove all references to the store from social media, website copy, and marketing materials.

Customer Service for the Close of a Shopify Store

If you have decided to close your Shopify store, there are a few things that will need to happen in order for it to go smoothly. First and foremost, you will need to notify your customers. You can do this by sending them an email or posting a message on your store’s page. It is important to let your customers know what is happening and why it is necessary.

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Next, you will need to remove all of the products from your store’s inventory. This can be done by clicking on “Inventory” on the main menu and then selecting “Remove Items From Inventory.” Finally, you will need to deactivate your store. This can be done by going to “Settings” on the main menu and selecting “Deactivate My Store.”

Taxes and Finances for a Shopify Store

When you close your Shopify store, the following things will happen:

1. Your shop will be closed and all of your data will be deleted. You won’t be able to open it again or sell anything through it.
2. Any unpaid taxes (if any) will be deducted from your account balance. This includes any sales tax that might have been due, as well as any applicable penalties and interest charges.
3. If you’re using Shopify Payments, then any outstanding payments will also be deducted from your account balance.
4. Any outstanding invoices will also be automatically sent to the billing address associated with your Shopify account.
5. Finally, any outstanding credit card payments will be cleared out of your account immediately.


When you close shopify store, all your data is saved and can be imported into another store. You will not lose any sales or customers, and can continue to operate the store as usual.