Every business owner, large or small, understands the importance of a well-functioning billing system. There is no better way to do this than by using a recurring billing platform.
We’ll be looking at Chargify and Chargebee as the two biggest players on the market. We will be looking at their core features, pricing, integrations, and pricing. We hope this helps you to decide which solution is best for your business.
Let’s quickly get to the details and see this Chargebee Vs Chargify review.
Chargebee software is designed for solopreneurs, small and medium-sized businesses, as well as larger enterprises. It allows you to automate billing, recurring payment management, subscription billing management, accounting and taxes, as well as generate reports and analytics. Chargebee’s features were designed to assist businesses in addressing their financial priorities as they grow.
The platform integrates seamlessly with your existing tech, ensuring that your sales, marketing, customer service solutions, etc., are well integrated with your payment cycle.
Chargebee’s Core Features
These are Chargebee’s most notable features:
- Invoicing tools
- Calendar billing
- Credit notes
- Checkout and payment methods
- EU VAT Support
- Email management tools
- You have access to other payment options such as ACH and PayPal, Braintree or Amazon, SEPA credit, GoCardless, and Braintree.
- Reporting tools, including abandoned cart and tax reports
- You can set permissions and user roles for team members.
- Hosted pages can be customized with themes.
- Fraud management
- Email templates
- Customer support
Chargebee offers a wide range of add-ons. They are divided into the following categories.
Some of the most popular are:
There are many more options.
Chargebee’s pros and cons
These are just a few reasons we believe Chargebee is worth exploring more:
- This cloud-based platform is designed to be easy to use.
- If you are a startup that makes less than $50k per year, it offers a free plan.
- Chargebee offers a wide range of integrations that you can download to enhance its overall functionality.
- There are 32 options available. There are many payment options, including Stripe, PayPal and GoCardless.
- Customers can access a self-service portal that allows them to manage their subscriptions and customer information with just a few clicks.
- The dashboard is intuitive and allows you to see your revenue in just seconds.
- It provides customers with online and phone support.
- It’s secure. It is safe. Your data is stored in secure data centers that guard users against cyber attacks (Man in the Middle (MITM), distributed denial-of-service (DDOS) and other threats.
Now, let’s look at the less-favorable aspects of Chargebee.
- Although there is no free trial, you can request a demo.
- Prices plans can be expensive, unless you are a startup. If you make more than $50K in annual profits, you will need to invest a lot.
- It is not optimized for mobile usage, which can be a problem if you are constantly on the move.
- One customer didn’t like the fact that your password must be changed every 90 days.
- Some users complain about the dashboard not being as intuitive as other platforms. It could be that users are overwhelmed by the sheer number of features on the platform.
You have three options for price packages: Rise, Scale (the most common), and Enterprise. It’s possible to pay monthly or annually. The latter is cheaper.
These are some details about each price plan.
The Rise Plan
It costs $249/mo annually and is aimed at agile businesses that want to move from spreadsheets to automation in order for them to grow quickly.
This plan is ideal for businesses that generate $600,000. This plan provides you with:
- Unlimited payment gateways
- Ten users can be registered
- Taxes can be handled in multiple locations.
- SaaS metrics
- Integrations with Xero and Salesforce.
- Chargebee RevenueStory
The Scale Plan
The annual cost of this plan is $549 per month. It’s aimed at businesses who want to access deep integrations and detailed analytics. The Scale plan can be used by organizations that generate $900,000. It also includes 0.9% overage revenue.
This plan includes everything from the Rise plan plus more
- Invoices in advance
- You can register up to 25 users.
- User roles that are custom
- Multiple payment methods
- Multiple tax profiles
- Priority phone support
- Integrations between NetSuite & Intacct
The Enterprise Plan
The Enterprise Plan is a custom package and prices are not available at the time this article was written. For a quote, Chargebee will need to be contacted. This is for larger businesses that have more complicated revenue streams and compliance requirements.
You will find everything in the Rise and Scale plans and this:
- There are unlimited number of users you can register.
- Support from setup to migration and beyond.
Chargify also describes itself as the “billing and subscription-management solution for B2B SaaS businesses.” It provides users with billing, analytics and reporting functionality, subscription management tools and, like Chargebee a long list integrations.
Chargify offers a range of pricing options. Your business’s size will likely determine which pricing option you choose. There are programs for all sizes of businesses, including startups and large enterprises. This software, however, is similar to Chargebee and focuses on subscription management and recurring billing, with a focus on decreasing churn.
Chargify’s Core Features
Here are some of Chargify’s most notable features.
- Billing tools, including automated billing
- Revenue optimization features
- Management of dunning
- Recognizing revenue
- Forecasting revenue
- Tracking customer churn
- Analytics and reporting capabilities
- Personal billing
- Monitoring for your subscription package performance (including cancellations).
- Management of orders
- A dashboard that gives you real-time insight
Chargify, like its counterpart, also offers multiple integrations. These include CRM, customer support and analytics, form, marketing, messaging, workflow automation, and eCommerce.
These are just a few plugins available:
Chargify vs Chargebee: The Pros and Cons
Let’s now take a look at Chargify’s pros & cons.
- There are no long-term contracts that you’re tied to
- You can download many integrations and then use them.
- Support available 24/7 by phone
- A dashboard that is updated in real time is available to you
- Chargify’s API is available to you. If you are a programmer, you can modify the platform to your liking.
- You can try it for free
- It can handle most billing scenarios, including automated billing, trial billing, monthly billing, and automated billing, just to name a few.
- High security levels have been put in place to protect your data. This includes PCI DSS Level 1.
- Some users have positive reviews about the reporting features
- Dunning handles all missed payments to credit or debit cards automatically.
- Chargebee charges fees, which can be quite expensive.
- Reviewers complained that it was difficult to set up the dashboard with so many things to do
Chargify offers four pricing plans: the Starter plan (Scaling plan), Success plan (Success plan), and the Specialized plan (Specialized plan). Prices are updated monthly. Let’s take a closer look at each package to see what it has to offer.
The Starter Plan
It costs $149 per month, with 1.5% overages. You can access:
- One live site
- Up to five users can be registered
- Analytics and reporting are useful for monitoring subscriber life cycles.
- Support and service
- Billing features
- One-time charges can be billed
The Scaling Plan
The Scaling plan costs $299 per month and includes $50,000 in revenue each month as well as 1.0% overages. Scaling is designed for businesses who need to manage rapid growth and changing markets.
- Management of subscribers
- Up to ten people can be registered
- Five live web sites
- Pricing models for subscriptions and usage
- Tracking account activity
- Automated sales tax
- Sign up pages hosted
The Success Plan
This promotion is for businesses who want to attract new customers and keep them coming back. You will pay $499 per month and it, just like the Scaling Plan includes $50,000 in revenue and 0.9% overages.
The Success Plan includes everything from the Scaling Plan plus more:
- Unlimitless product configurations
- Up to 25 users can be registered
- 20 live websites
- Advanced MRR and Churn Analytics
- Free trial to get paid subscription insights
- Attribution of marketing campaigns
- Integrations between QuickBooks Online and Xero
The Specialized Plan
The Specialized plan does not have a fixed price. Chargify can provide a customized quote for your specific business needs. This plan is the most expensive and is best for larger businesses that rely on automation and deeper analysis.
It includes all of the features mentioned in the Scaling and Success plans plus:
- Operation Revenue
- You can register unlimited users
- Unlimitted live sites
- Manual payments
- Predictive Forecasting
- Commissions for sales and vendors
- Configuration of multi-layer accounts
- Integrations between SalesForce and Netsuite
Which Billing Software Should You Choose?
You’re now done with our Chargebee and Chargify comparison. You might also be interested in comparing other software options, such as Zuora or Recurly subscriptions.
We’d love to know all about your subscription management software, no matter what it is. Please leave your feedback in the box below.