Does Deactivating Shopify Cancel a Subscription?

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If you’re a Shopify store owner, the question of how to cancel your subscription can be confusing. Do you just deactivate your store? Do you have to contact Shopify support? And what if you want to reactivate it later? In this blog post, we will answer all of these questions and more. You’ll learn exactly what happens when you deactivate your Shopify store—including whether or not it cancels your subscription—so that you can make an informed decision about how to proceed. Let’s take a look!

How to deactivate your Shopify account

If you’re no longer using Shopify, you can deactivate your account to stop paying for your subscription. Deactivating your account will remove all of your data from our servers, including your products, customers, and orders. You won’t be able to reactivate your account or retrieve any of your data after deactivation.

To deactivate your Shopify account:

1. Log in to your Shopify admin panel.
2. Click Settings, then click Account.
3. Scroll down to the bottom of the page and click Deactivate account.
4. Read the information on the deactivation page, then click I understand, deactivate my account.

What happens when you cancel your Shopify subscription

When you cancel your Shopify subscription, your online store will be taken down and you will no longer have access to it. All of your data will remain stored on Shopify’s servers, but you will not be able to access it or make any changes to it. If you decide to reactivate your account at a later time, all of your data will still be there.

How to reactivate your Shopify account

If you’ve decided to take a break from Shopify, deactivating your account will put your store on pause. All of your data will be saved and you can reactivate your account at any time. Here’s how:

1. Log into your Shopify admin panel.
2. Click “Settings” in the left-hand sidebar, then click “Billing.”
3. Scroll down to the “Shopify plan” section and click “Reactivate.”
4. You’ll be prompted to enter your password to confirm. Once you do, your account will be reactivated!


Overall, deactivating a Shopify store does not cancel your subscription. If you are looking to end your subscription and stop being charged for it, you need to manually cancel the plan directly from the Shopify platform.

It is important to keep this in mind if you are thinking about shutting down a store or switching away from the Shopify platform altogether. Understanding how these plans work can save you time and help ensure that all of your hard-earned money is going towards what it should be — helping your business thrive!