How Can Customers Add Notes to Shopify Before Buying?

If you’re like most ecommerce entrepreneurs, you probably keep track of your customers’ comments and feedback on your product pages and product reviews. But what if you want to give your customers the ability to add notes to items before making a purchase? This is a common request from Shopify customers, so in this article, we’ll show you how to do it using Shopify’s Notes feature.

What are Customer Notes?

Notes are pieces of text that customers can add to products in the Shopify shopping cart before they make a purchase. Notes can be anything from product specifications to customer feedback.
Shopify automatically saves all notes for a product in the customer’s account, and makes them available in the product detail page and order confirmation email. Notes are also synced between your store’s admin and customer accounts.

Notes can be helpful for customers when they are making a purchase. For example, a customer might write down their phone number so that they can easily contact them after they have received their product. Or, a customer might write down their questions about the product so that they don’t have to search through pages of text on the website for information.

How do Notes Work on Shopify?

Before you buy anything on Shopify, you can add notes to your shopping cart. Notes are just like comments, but they’re specific to products. You can add notes about the product, the customer, or anything else related to the product. When you’re done adding notes, hit the “Add to Cart” button.

Notes are great for customers who want to remember important details about a product they’re considering buying. Notes also make it easy for shopkeepers to keep track of which products their customers like best. If you have any questions about how notes work on Shopify, don’t hesitate to ask us in the comments section below or on our Facebook page.

What Notes Can Customers Add to Shopify?

Shopify customers can add notes to their purchases and shipments in order to better understand what they’re buying and when they’re receiving it. This allows customers to be more organized and save time by not having to search through purchase histories.

Notes can be added to products, transactions, orders, or shipments. They can be anything from a simple reminder about the product to a detailed instruction for how to use it. Notes are also accessible from the “My Shop” tab on the shop’s main page.

Notes can be helpful for customers of all levels of experience. Beginners may want to add simple reminders about the product while experienced shoppers may want to write down detailed instructions on how to use it.

Notes are an easy way for Shopify customers to stay organized and make smart purchases.

How to Add Notes in Shopify

Customers can add Notes to Shopify before making a purchase. Notes can be used to make purchases more efficient, to ask questions about the product, or to provide feedback. Notes can also be used to share information about the product with other customers.

Notes are a great way to keep your customers informed and engaged with your products. Here’s how you can add notes to your products:

1) Go to the Shopify product detail page for a product you want to add notes to.
2) On the left side of the page, under “Product Details,” click “Notes.”
3) In the “Notes” box, type or paste your notes into the text field.
4) Click “Save Notes.”
5) Your notes will be stored in your customer’s account and will be synced between their Store Admin and Customer accounts.

Why Customer Notes are Important Before Buying?

Adding notes to a product before buying is an important part of the shopping process for customers. Notes can help shoppers remember what they want, help them compare items, and help them decide which product to buy. By providing this information in advance, customers can save time and money while shopping on Shopify.

Notes can be added to any product on Shopify. The notes are stored in the customer’s account and are accessible when they logged into their account. Notes can be added before a purchase is made or after the purchase is made, but before shipping.

Adding notes to a product helps shoppers remember what they want and makes it easier for them to compare products. When shoppers have more information about the products they are looking at, it reduces the amount of time they spend looking for information and increases their chances of making a purchase choice that is best for them.

The notes that are added to products by customers are always kept confidential by Shopify. This means that no one other than the customer who added the note has access to it. This ensures that the privacy of our customers is always protected.


If you’re looking to add notes to a customer’s shopping cart before they make their purchase, there are a few ways that you can do this. One option is to use Shopify’s built-in Notes feature, which is available on both the Shopify admin and shop pages. Another option is to use a third-party note plugin like WooCommerce Notes, which will let you add notes directly to your products’ checkout pages. whichever route you choose, be sure to provide your customers with easy access to their notes before they submit their order.