The ability to track customer orders is an essential feature of any online store. As a Shopify merchant, you already have access to a wide range of order tracking options that are built into the platform. But if you’re looking for more advanced features, there are ways to add an order tracking link in Shopify that will give customers more control over their orders and provide them with real-time updates on their purchases. In this article, we’ll explain how to add an order tracking link in Shopify and share some tips on how to make it easier for your customers.
How to Add an Order Tracking Link in Shopify
Assuming you have a Shopify store, and you want to add an order tracking link in Shopify, here are the steps:
1. From your Shopify admin, go to Online Store > Preferences.
2. In the Order processing section, check the box for Enable order tracking page.
3. Save your changes.
4. To add the order tracking link in your shop, go to Themes > Template Editor. In the Templates directory, click on the theme file named “order-tracking.liquid”. If you don’t have this file yet, then create a new one by clicking Add a new template at the bottom of the Templates directory and selecting Order Tracking from the dropdown menu.
Why is it Important to Add an Order Tracking Link in Shopify?
There are a few key reasons why it’s important to add an order tracking link in Shopify. First, it allows customers to easily track their orders and see the status of their shipment. This is important for customer satisfaction and can help reduce the number of customer service inquiries. Secondly, an order tracking link can help increase conversion rates by providing customers with peace of mind and a sense of security. Finally, an order tracking link can also help improve your search engine optimization (SEO) as it provides another way for customers to find your website.
How to Use the Order Tracking Feature in Shopify
Assuming you have already installed the Shopify Order Tracking app, follow these steps to start using the order tracking feature:
1. From your Shopify admin, go to Orders.
2. Click on the order that you want to track.
3. In the Order details page, click on the “Track Order” button.
4. A new window will open up with the tracking information for that particular order.
In conclusion, adding an order tracking link to your Shopify store is a great way to keep customers up-to-date on their orders. Not only does it provide them with convenience and peace of mind, but it also helps you develop strong customer relationships. By following the steps outlined above, you can easily add a tracking link to your shop in no time at all. So what are you waiting for? Get started today and watch as your store’s customer service skyrockets!