How to Set up Email Forwarding in Shopify?

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Are you tired of constantly checking multiple email accounts for your Shopify store? Email forwarding is the solution! With email forwarding, all your emails can be directed to one main account.

But how do you set this up in Shopify? Don’t worry, we’ve got you covered! In this blog post, we’ll guide you through the process of setting up email forwarding in Shopify and explore its benefits. Let’s get started!

What is email forwarding?

Email forwarding is a feature that allows you to redirect emails from one email address to another. It enables you to receive emails sent to one address in another mailbox, without having to check multiple mailboxes for new messages.

For example, if your Shopify store receives customer inquiries through an email address such as, you can set up email forwarding so that those messages will be automatically forwarded to your personal or business email account.

The process of setting up email forwarding usually involves configuring the settings in your domain’s DNS records or within the control panel of your web host or email provider. Once set up, any incoming emails will be redirected according to the rules you specify.

Email forwarding is a useful tool for managing and streamlining communication across different channels and accounts. By consolidating all incoming messages into a single inbox, it helps ensure timely responses and reduces the risk of missing important information.

How to set up email forwarding in Shopify

Setting up email forwarding in Shopify is a simple process that can help streamline your communication with customers. First, log into your Shopify account and click on the “Settings” tab. From there, select “Notifications” and scroll down until you see the option for email forwarding.

Once you’ve located the email forwarding section, enter the email address where you would like notifications to be forwarded. It’s important to note that this must be an existing email address that you have access to.

After entering your preferred email address, select which notifications you want to receive at this new destination. You can choose from options such as order confirmations or shipping updates.

Save your changes and begin receiving all of your Shopify notifications directly in one central location. This will make it easier for you to manage customer inquiries and keep track of orders without having to check multiple accounts or platforms.

Benefits of setting up email forwarding in Shopify

Setting up email forwarding in Shopify has numerous benefits for online businesses. Firstly, it helps to create a more professional image by allowing you to use your own domain name instead of a generic one provided by the platform. This can increase trust and credibility among customers.

Secondly, email forwarding enables you to manage all your business emails in one place. You no longer need to check multiple accounts or platforms for messages, which saves time and increases productivity.

Thirdly, with email forwarding set up, you can stay organized and easily keep track of customer inquiries and orders. This helps you provide better customer service as well as improve your overall operations.

Having an easy-to-remember email address that reflects your brand name or website URL can also help customers recall and recommend your business to others.

In summary, setting up email forwarding on Shopify is an essential step towards building a successful online presence. It not only enhances professionalism but also simplifies communication processes for both businesses and customers alike.


To wrap it up, setting up email forwarding in your Shopify store is a simple and effective way to streamline your communication with customers. With just a few clicks, you can ensure that any emails sent to your custom domain email address are automatically forwarded to your preferred inbox. This not only saves time but also helps you stay on top of customer inquiries and feedback.

Remember, excellent customer service is at the core of every successful business. By taking advantage of the built-in email forwarding feature in Shopify, you can provide efficient and reliable support for all of your customers’ needs. So why wait? Set up email forwarding today and start building stronger relationships with your audience!