Shopify Chargeback Protection: What You Need To Know

eCommerce fraud is a growing problem – but there are ways to protect your business. In this article, we’ll take a look at Shopify’s chargeback protection feature and how it can help you keep your business safe.

What is Shopify Chargeback Protection?

As a business owner, you know that accepting credit and debit cards come with a certain amount of risk. There’s always the possibility that a customer could file a chargeback with their card issuer, claiming that they didn’t receive the goods or services they paid for.

If this happens, you could be on the hook for the full amount of the chargeback, plus any fees associated with it. That’s why it’s important to be aware of chargeback protection options like Shopify Chargeback Protection.

Shopify Chargeback Protection is a service offered by Shopify that can help to protect your business from certain types of chargebacks. It works by giving you an additional level of protection against fraud chargebacks, as well as those resulting from customer disputes.

There are some eligibility requirements for Shopify Chargeback Protection, but if your business meets them, it can be a valuable tool for mitigating the risk of costly chargebacks.

How does Shopify Chargeback Protection work?

Shopify Chargeback Protection is a feature that helps merchants dispute and prevent chargebacks. When a customer initiates a chargeback, Shopify will automatically attempt to refund the transaction on the merchant’s behalf. If the refund is successful, the chargeback will be canceled and the merchant will not be liable for any fees. If the refund is unsuccessful, the merchant can then submit evidence to Shopify to dispute the chargeback.

What are the benefits of using Shopify Chargeback Protection?

Shopify Chargeback Protection is a great way to protect your business from chargebacks. By using Shopify Chargeback Protection, you can keep your business safe from fraudulent chargebacks and protect your bottom line. Here are some of the benefits of using Shopify Chargeback Protection:

-You can keep your business safe from fraudsters who may try to take advantage of your business by filing chargebacks.

-You can protect your bottom line by preventing chargebacks from eating into your profits.

-You can give yourself peace of mind knowing that your business is protected against chargebacks.

How much does Shopify Chargeback Protection cost?

One of the benefits of using Shopify is that they offer chargeback protection. This means that if you are ever the victim of credit card fraud, you will not be responsible for any of the charges. There is no monthly fee for this service, and it is automatically included with your Shopify account.

Is Shopify Chargeback Protection worth it?

If you’re running an online business, then you know that chargebacks can be a serious problem. They can not only eat into your profits, but also damage your reputation with your customers.

That’s why it’s important to have a good chargeback protection plan in place. And that’s where Shopify comes in.

Shopify is a leading eCommerce platform that offers a number of features to help businesses protect themselves from chargebacks. Let’s take a look at some of the things Shopify offers:

1. Automatic fraud detection: Shopify uses advanced fraud detection algorithms to automatically flag potential fraudsters before they can even make a purchase. This helps to prevent chargebacks before they even happen.

2. Manual order reviews: In addition to automatic fraud detection, Shopify also offers manual order reviews. This means that someone on the Shopify team will manually review each and every order to look for any red flags.

Alternatives to Shopify Chargeback Protection

There are a few things you can do to protect your shop against chargebacks. First, be sure to keep detailed records of all transactions. This way, if a customer does file a chargeback, you can provide documentation to the credit card company showing that the transaction was legitimate.

Second, consider using a service like Verified by Visa or Mastercard SecureCode. These services add an extra layer of security to online transactions, making it more difficult for fraudsters to successfully file chargebacks.

Finally, be sure to stay up-to-date on the latest scams and fraud trends. By knowing what scams are out there, you can help prevent your customers from becoming victims of fraud in the first place.


Shopify’s chargeback protection is a great way to protect your business from fraudulent chargebacks. By understanding how it works and what you need to do to take advantage of it, you can help protect your business from costly chargebacks. Thanks for reading and we hope this article has been helpful!