How to Cancel Shopify Subscription at Any Time?

Shopify is a popular platform for ecommerce. Shopify has its drawbacks, which can make it less appealing or useful for site owners. You will need to learn how to cancel Shopify if you are considering moving to WooCommerce.

It is easy to delete a Shopify store account. Follow these simple steps to stop your subscription, deactivate the account, or delete your entire store. Even backup your store to make it as easy as possible and move it to another site as quickly as possible.

We’ll be discussing reasons why Shopify might want you to cancel. Next, we will explain how to pause your subscription. We’ll also walk you through the steps to cancelling and deleting Shopify accounts. The last part of the article will be a collection of Frequently Asked Questions. Let’s get started!

Shopify Drawbacks (Why you might want to cancel)

You might want to cancel your Shopify subscription for a few reasons. Shopify lacks customization options, which is one of the biggest drawbacks. Shopify users who desire more control over the appearance and functionality of their website can find this frustrating.

Shopify offers templates and themes for designing your store. However, these options are very limited. You can’t modify these templates or create your own look.

Shopify’s high transaction fees are another drawback. Shopify merchants are charged a small percentage for each transaction, in addition to any processing fees.

This means that if you sell a product at $100, only $97 will actually go into your pocket.

Shopify has fewer payment options than other ecommerce platforms. Although it supports most popular payment methods like PayPal and credit cards it doesn’t offer many other options as WooCommerce. Store owners who wish to offer their customers a wider range of payment options may find these limitations problematic.

Shopify is a hosted platform so it can be challenging to move your store to another platform. Shopify stores all of your data on its servers. Therefore, you will need to export the data and import it into your new platform. We’ll be covering this topic in detail.

You will have greater control over the data and design of your website if you use WooCommerce or managed WordPress hosting.

How to Stop Your Shopify Subscription

Shopify will immediately remove your store from the platform when you cancel it. You can also pause your subscription.

When you need to make changes to your store such as adding new products, the Pause and Build mode works well. This plan allows your customers to access your store but not be able purchase anything. During this time, you’ll only be charged $9 for a subscription.

Log in to Shopify’s admin. Next, select Settings option at the bottom left corner. The Plan option will be displayed. Click on Pause to deactivate store. Next, select the Pause option and build option.

The terms will be asked for your agreement. To proceed, select Switch to Pause then build. To complete the process, click the Confirm Changes button.

In 4 Easy Steps, Cancel Your Shopify Subscription

We’ve now covered the reasons why Shopify may need to be cancelled. Let’s look at four easy steps to get it done.

Remember that Shopify will not allow you to close your store after you cancel it. We recommend that you stop your Shopify subscription once you are certain you are done with Shopify.

Step 1: Create Your Account

There are some housekeeping items you need to do before you cancel Shopify. You will first need to pay any outstanding charges or balances. Shopify will send you an invoice when you cancel your subscription within a billing cycle.

It is a smart idea to backup and export site data. Shopify will keep your data for up to two years after you have cancelled. You will need to buy a new plan if you wish to access your data after you close your store. It is important to export your store data prior to cancelling Shopify.

Export your Shopify product data to CSV format. The file will contain your titles, slugs and tags. Navigate to Shopify and choose Products > All Products.

Select all of your products and then click the Export link at the top.

Next, choose All Products from the pop-up. Choose your preferred file format. After you are done, select Export products.

The CSV file will be sent to your Shopify email.

Step 2: Disable Applications

You may be charged for some apps even after you close your shop. It is important to uninstall third-party apps and services from the Shopify App store.

Navigate to Apps in your Shopify account dashboard. You can see all apps installed on your site.

Scroll through each one, and then select to delete. Double-check any apps with recurring fees.

Step 3: Transfer your custom domain

Shopify will not automatically renew your domain after you cancel your Shopify account. You’ll want to transfer the domain you purchased to another registrar. You risk losing it.

You can access a few Domain Name System settings from your Shopify admin panel. These include your TXT and MX records, as well as CNAME records. You can only transfer a domain to Shopify within 60 days of purchasing it.

Your method of obtaining your domain will determine the process. You can remove a third-party domain that you have connected to Shopify.

You can then update your DNS settings with your new host. If you bought your domain through Shopify, you will need to transfer it to another hosting platform, or registrar.

Step 4: Close your store via Shopify

Log in to Shopify and navigate to Settings > plan. Scroll down to the bottom and click the Deactivate store link.

Next, you will be asked to explain why Shopify has deactivated your account. Depending on the reason you choose, you may be asked additional questions.

Click on the Continue link after you have chosen a reason. Then, you’ll be asked to enter your password again.

Once you enter your password, select Deactivate now. If you are successful, you will be taken to a page that confirms that your store has been deactivated.

You can view past payments information under the View past bills dropdown menu. These records can also be downloaded.

Shopify Cancellation FAQs

You should now have a good understanding of Shopify’s cancellation process and the steps involved. Let’s not forget to answer some FAQs!

Can I get a refund for my Shopify Subscription?

Shopify gives you a 14-day free trial. You don’t need to provide any credit card information. This trial can be canceled at any time. Shopify doesn’t usually offer refunds to customers who close down their stores.

Shopify may allow exceptions to its no refund policy in certain cases. You can reach the support team to discuss all options and to argue for a refund.

What happens if you cancel a Shopify subscription?

You lose access to your admin area, and your Shopify store when you cancel a Shopify account. You will need to choose a new plan, and enter your credit card details in order to log back in. Also, you won’t have the ability to create a Shopify store using the same domain name as in the past.

Can I migrate from Shopify to WooCommerce

You can migrate easily from Shopify to WooCommerce. To do this, however, you will first need to buy WordPress hosting. 

Also, you will need to transfer your custom URL (or register a brand new one) for your WooCommerce website. You can also export your Shopify product data to import into your WooCommerce store.


Shopify is an ecommerce platform that is popular and highly effective. It can be limited in terms of customization and flexibility. You can cancel your Shopify account and delete your store if Shopify is not suitable for your needs.

We have outlined in this article how to deactivate Shopify stores in just four steps.

  1. Backup your store and product data to prepare your account.
  2. Remove all Shopify applications.
  3. If applicable, transfer your domain.
  4. Shopify settings allows you to close your store.

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