How to Identify Invalid Vendor Account in Shopify?

Shopify is a great platform for businesses of all sizes. It’s easy to set up, and it’s got a wide range of features that can help your business grow. But there are also some downsides, one of which is that it’s easy to get lost in the sea of products and services on the platform. One of the ways this can happen is if you sign up for a vendor account without doing your research first. Vendor accounts give businesses access to third-party products and services, but they come with risks. In this post, we will teach you how to identify invalid vendor accounts on Shopify and avoid getting scammed.

What is an Invalid Vendor Account?

When you first sign up for a Shopify account, the platform will automatically create a default account for you. This default account is known as the “Shopify Vendor” and is used to store all of your products and orders.

However, there are times when you may need to create a new vendor account. For example, if you want to start selling products on your own rather than through Shopify’s marketplace.

If you need to create a new vendor account, here are some tips on how to do it:

1) Go to your Shopify admin area and select Accounts > Vendors.

 2) On the Vendors page, click the New Vendor button.

 3) On the New Vendor page, enter your name, email address, and password (you will also need to set a business location).

 4) Click the Next button.

 5) On the Select Products screen, choose which products you want to sell from your shop’s inventory. You can add as many products as you like. Note that only products that are in your shop’s active inventory can be sold through Shopify’s vendor portal. If you have any discontinued or seasonal products, you will need to remove them from this list before proceeding.

 6) Click the Add Products button and then click Ok to return to the Select Products screen.

How to Check if Your Vendor is Registered with Shopify?

If you’re looking to verify that your vendor account is legit and registered with Shopify, you can do so by checking their registration status. You can access this information by logging into your Shopify account and going to the Shopify Dashboard > Applications section. Here, you’ll see a list of all the vendor accounts that are registered with your store. If the vendor account is not listed here, then it’s likely that they are not registered with Shopify and thus not authorized to sell products through your store. If you’re uncertain about whether or not an account is valid, or if you suspect that an account may be fake, please contact us for assistance.

How to Report an Invalid Vendor Account to Shopify?

If you have identified that an account registered to a vendor on your Shopify store is invalid, there are a few steps that you can take in order to report the issue to Shopify.

First, you will need to access the Vendor Portal. This is located at and will allow you to view all of the accounts registered to your vendors. Once you have accessed the Vendor Portal, you will need to locate the vendor account that you believe is invalid and click on it. From here, you will be able to view all of the information about the account, including its password and verification status. If the account is invalid, you will be able to click on the “Report this Account” button in order to send an email notification about the issue directly to Shopify Support.


If you are having trouble logging into your Shopify account, or if you notice unusual activity on your vendor’s account, it may be time to investigate and identify the invalid vendor account. Here are a few steps that can help you get started: