Your online store’s reliability and security are key to ensuring stable sales, trust relations between you and your customers, as well as preventing financial losses.
Online sales requires two things: user data and bank details.
1. From the moment the customer enters his credit card details, until he receives the goods, he must feel secure.
2. The seller must ensure that the sale is done by a competent solvent person who knows how to buy.
Security systems are responsible for this task. Let’s look at the problems that eCommerce stores face and how Shopify can help.
Shopify eCommerce Platform: How Secure?
The attackers are looking for personal data from the victims. You can find out more about the methods they use to obtain such information by reading below.
Phishing
Phishing allows fraudsters access to your login and password details, as well as credit card information. You received an email with the following text: “Our Bank offers you a 15% bonus for your relationship to our brand.” Next, click on the link for the bank service that you are familiar with. It is an identical copy to the one on the scam server, but that’s all that differs. Enter your password and login information to gain access to your account. You then lose the money. This is exactly what happens.
Wikipedia states that in 2008, 5,000,000 Americans fell for phishing. All online transactions and purchases require that every user be aware of this information.
How to get started?
Don’t follow links in suspicious emails. Do not reveal your usernames, passwords or credit card numbers to anyone. Even bank employees. They don’t have the right to ask for such information.
Pharming
Pharming is the next thing that could cause data loss. This is a form of phishing that only infected the user’s computer. To obtain his bank data, the mechanism redirects users to a fake IP-address. Most commonly, the malware is launched by the user and replaces an IP-address.
How can you fight? How to fight?
Online Store Platform Vulnerability
This is a common problem. Let’s take an example from one of our clients. An online store had been compromised by a platform component. The experts discovered that the virus had infected the files and database on the server. It took seven hours to clean the server and restore the most recent database dump. This was a serious system problem that caused both data and time loss.
The site can be infected by viruses if it is not supported properly or with irregular quality. This is often the case when you work with free eCommerce platforms. Shopify is our choice.
Authentication
Customer and seller must both clearly identify themselves through email confirmations. Name, address, and phone number. Shopify and other eCommerce platforms have reliable algorithms that alert the owner of suspicious orders.
SSL certificate provides users with a modern standard in data security. It protects users data from being intercepted by third parties.
Is it something you really need? Yes, you do.
Fault tolerance Server attacks
Your online store should be able to withstand large numbers of visitors.
This is a typical image of a newly established online store that is growing and getting into the Google index. This is a remarkable achievement, but it’s not the only thing. Your store is also affected by spammers, who send millions of requests every day to your server. The result is that your server cannot withstand such higher loads and falls. Your success could play tricks on your mind.
Shopify is it safe?
We maintain a dialogue with our buyers and sellers from different eCommerce platforms. We get asked a common question: Is Shopify safe to purchase from? Let’s see.
Shopify is an eCommerce platform for small and medium-sized business owners. Many users don’t have the budget to pay for website support. Shopify developers created automated mechanisms to monitor payment transfers and data security for stable and secure Shopify payments.
Shopify Store Security System
Shopify Payments are secure?
Shopify Security affects two groups: online store owners and buyers. Shopify Security should be used to protect both buyers and sellers of online stores. The tariff plan can have an impact on how secure your online store is. This is false: regardless of your tariff, you will get the same level security.
All plans, from the cheapest to the most expensive, have the same security standards. It is not necessary to install complex applications, configure server parameters for long periods of time, manually set SSL certificates or call the FBI to secure your store. The Plus plan has one minor drawback.
This tariff plan provides greater security as it processes large amounts of information. The server must be able to handle the highest number of simultaneous visits.
Security standards
PCI compliance refers to the data security standard for payment cards. It was developed by the Payment Card Industry Security Standards Board, and is recognized by international payment systems like Visa, MasterCard and American Express. Modern eCommerce would not be possible without this standard. It requires an integrated approach to protect payment card data.
Shopify has been certified to Level 1 PCI DSS standards. This means that Shopify stores have data encryption tools to protect Shopify payments, prevent viruses from reaching the servers, and provide security monitoring. Both the buyer and seller are protected at the time of card data entry and transactions.
SSL Certificate
Shopify stores come with a free, 256-bit SSL certificate. This is for data protection. This is 256-bit encryption, which is the most secure. The cipher looks like this: 115,792,089,237,316,195,423,570,985,008,687,907,853,269,984,665,640,564,039,
457,540,007,913,129,639,936 (78 digits of possible combinations).
This principle is based upon the Public / Private Key Pair approach. An attacker must make 2 of the 256 attempts to crack a key with 256 bits encryption. This means that an attacker can only crack a key that looks similar to a 78-digit number. Therefore, it has a 2-bit key. It will therefore have 2 2 4 digits, 00, 01 10, 10 and 11. A 256-bit key could have 2,256 possible combinations (index on top).
It is theoretically possible to guess this number but it is impossible in practice.
Server fault tolerance
Shopify provides technical support and customer service to all store owners on a 24-7 basis. Based on personal experience, we can confirm that statement. In 2.5 years of using this platform, there have been only a handful of global service crashes. These were fixed within one hour. You can see the statistics here – https://www.shopifystatus.com/. This link displays the status of Shopify and Shopify security problems that have been resolved. They can withstand heavy loads and are stable.
Shopify fraud analysis. Is Shopify transaction safe?
Fraud analysis can be used to protect your Shopify data. This function is available in all online stores. It is made up of several indicators that are combined into one system. These include IP-address and location of buyer. Shipping address. The number of registration attempts.
This feature allows you to detect suspicious orders from fraudsters. You can see the different scenarios below.
You have placed the order. You can then see in the Fraud Analysis tab that there have been 10 attempts to order using different credit cards numbers. The customer’s IP address has also been added to the spammers list.
Let’s say you receive payment for the order and don’t care that the goods might not be picked-up. This could lead to the following:
Scenario 1 The card data was stolen after receiving payment. You are asked to refund the cardholder because he didn’t make this purchase. It will take you a while to determine the facts and then return the money to your cardholder.
Scenario 2 This scenario is well-known. If you get a suspicious order, be aware of the signals and get in touch. Once you have clarified the details of the order, it is clear that the buyer is not a fraudster. They are simply not familiar with how an online store works or have some connectivity problems. Although the reasons might be different, the correct response to the warning will save you and your client from a troubled situation.
Conclusion
Is Shopify safe for customers? Yes, indeed. Shopify’s security is a key factor in customer sales and reputation. It is why Shopify developers follow it. Shopify is the best platform to store your online store data. Our experts are happy to help you if you’re already using this platform and have any questions or difficulties.
