Shipping is a key consideration if you are starting an online store selling merchandise. You might not know how to handle shipping if you are a beginner in the field. Perhaps you are an established company looking for a more efficient and scalable way to manage your shipping. Our Red Stag Fulfillment review may help you to find the right solution.
The third-party logistics companies are not able to provide one-size fits all solutions for your fulfillment needs. You need to find a fulfillment partner that is familiar with your product and can pack and ship it. Your fulfillment company must offer the services you require and those your customers expect.
With that in mind we took a look at Red Stag’s order fulfillment process. Is Red Stag a good choice for your company? Let’s see…
Red Stag Fulfillment: Who Are You?
Red Stag will take your order, get the product(s), and ship it to you. Order fulfillment is crucial if you sell physical products. Your company might not be able to store all your products or have the staff necessary to handle order fulfillment. Red Stag Fulfillment is able to help you if you are able to relate to these problems.
Red Stag will quickly pack and ship the orders to your customers by simply delivering the products to their warehouse.
Two entrepreneurs with extensive eCommerce experience founded the company. They wanted to solve the problems online shop owners are currently facing. They soon discovered that poor shipping companies could cost a business its life. Customers were not happy when orders were delayed for weeks and packages weren’t sent.
The entrepreneurs then decided to open their own order fulfillment center. Since then, Red Stag Fulfillment continues to grow. It focuses on high-value, heavy and oversized product fulfillment. It offers one of the fastest next-day and same-day cutoffs in its industry.
To Whom Does Red Stag Fulfillment Go?
Red Stag Fulfillment is a company that specializes in shipping heavy and bulkier parcels and orders that require assembly before shipping. Red Stag’s users are often involved in flat-pack furniture, electronic items, and cases of smaller items.
Red Stag Fulfillment is best suited for merchants who have fewer orders and are willing to pay a higher price. Although the company offers specialized boxes and packaging services, additional assembly or packing may be charged. Red Stag requires a minimum order of 200 per month. However, this is flexible.
Red Stag Fulfillment – The Pros and Con’s
Let’s begin with the positives of Red Stag Fulfillment…
Red Stag Fulfillment’s Pros
- Red Stag Fulfillment has a 99.98% accuracy rate for order fulfillment.
- If the company makes a mistake with packing or shipping, it will pay $50.
- Red Stag offers same-day fulfillment, with cutoffs at 3 and 5 Eastern Time.
- The dashboard makes it easy to make quicker business decisions.
- Rapid return processing
- Get discounted shipping rates
- Every client of Red Stag Fulfillment receives a dedicated customer support agent. Red Stag Fulfillment prides itself in its ability to respond quickly to clients’ questions.
- The company offers a variety of services such as kitting and light assembly.
- There is the option of seller-fulfilled Prime.
- Red Stag Fulfillment can receive your products for a 30-day free trial.
- Red Stag Fulfillment fees are month-to-month so there are no long contracts or commitments.
- Red Stag Fulfillment provides a comprehensive suite of automation features.
Red Stag Fulfillments’s Cons
- The user interface is not the most elegant. Red Stag prioritizes plain data over visual design.
- This service is not ideal for sellers selling small, lightweight items or items with lower prices.
- Red Stag Fulfillment does not offer international warehousing. They only have US warehouse locations. The company can still ship parcels internationally and work with foreign companies to fulfill their US orders.
- Shipping discounts are available to all customers. However, to be eligible, you must ship via FedEx/UPS accounts.
- Red Stag Fulfillment has only two warehouses in the US. Red Stag Fulfillment only has two warehouses in the US. If you need same-day delivery, it is not possible for everyone. It all boils down to where your location is.
Red Stag Fulfillment: How Does It Work?
Red Stag Fulfillment receives the customer’s order information when they place an order through your eCommerce store. The order is then picked up from the warehouse shelves and packaged before being handed over to the shipping company. Red Stag records and takes pictures of every product they receive in order to verify the quality of the inventory and return products.
Red Stag Fulfillment is focused on efficient and fast order fulfillment. They focus on getting the items packed and shipped properly for every customer. Red Stag has a 5pm order cutoff for customers who want to take advantage of their same-day fulfillment guarantee.
Red Stag Fulfillment can bulk-ship products or items and they will take care of the fulfillment. Simple, right?
Red Stag Fulfillment is compatible with all major eCommerce platforms so that your customers can place orders automatically. You can also choose single-order reporting, where you manually send orders, or CSV format orders, which displays your orders in a spreadsheet.
Red Stag Fulfillment offers a digital dashboard that allows you to view your inventory. You can view your sales data, including daily, weekly and monthly, and you can also estimate when stock in Red Stag’s warehouses may need replenishment. Your dashboard also allows you to monitor customer returns and damaged products.
Red Stag Fulfillment can also offer customized solutions that match your return policy. You have the option to choose whether or not they will ship your returns for refurbishment or repackaging. Or, if they process your returns for you.
What Does Red Stag Fulfillment Take?
Red Stag Fulfillment fees are charged on a monthly basis. This allows for some flexibility. Red Stag Fulfillment charges are not tied to a long term contract. This means that you will not be left with large financial losses if you decide to end your partnership.
Red Stag Fulfillment can provide an estimate of the cost for their services. Contact them to get a quote. We did some research on the internet and came up with some estimates based on what services you need.
- Red Stag Fulfillment might charge $13.25 per pallet for receiving.
- Storage in one of their warehouses costs $2 per bin, or $15 per month for a pallet.
- Pick and pack services are available for $2.25-$2.65 per item plus an additional $30 cent per item.
Special kitting and packaging services are also offered by the company on a per-quote basis. Return and restock fees will be based on a return plan.
Red Stag Fulfillment offers an absolutely free 30-day trial. You can send your products to their warehouses and get a free sample of its services. It won’t cost you any setup fees or stock-keeping units (SKUs) fees.
Guaranteed Results or $50 in Your Pocket
Red Stag Fulfillment is confident in its services and offers a satisfaction guarantee. They will pay $50 compensation if the company makes an error in packing or shipping your order. This applies to any item that was incorrectly picked, packed, or shipped.
If Red Stag takes more than 48 hours to deliver your shipment from the receiving dock, to the warehouse shelves, the $50 compensation will cover the receipt of your inventory. Order processing guarantees pay $50 and no shipping costs for any order not shipped in accordance with your choice of service level (Next Business Day, 3pm cutoff, 5pm cutoff).
Red Stag Fulfillment doesn’t include the ‘inventory shrinkage’ clause, which is common among other providers. This clause allows you to have a certain percentage of inventory that is damaged or lost as an ‘acceptable margin’. Red Stag Fulfillment believes in the acceptance of no inventory loss. This fulfillment company will compensate you for any item that is lost or damaged in their warehouses.
Red Stag Fulfillment – Its Key Features
Same-Day Order Fulfillment
Order processing can be done same day with a cutoff time of 5 p.m. Eastern Time.
Red Stag Fulfillment warehouses deliver standard delivery in two days to 97% US households.
Red Stag Fulfillment is closely connected with shipping companies like FedEx or UPS and has been able to negotiate shipping discounts, particularly for bulky or oversized packages.
Kitting and Assembly
Red Stag can help you sell customized products by offering a reliable kitting and light assembly service. Red Stag Fulfillment will add labels, tags, combine products and add custom numbers. They can also assemble any part of your product before shipping.
Red Stag Fulfillment offers inventory management as an option. Red Stag Fulfillment can optimize your profits by providing real-time data you can access through their online dashboard. Red Stag’s inventory turnover ratios, which are based on precise data, have zero shrinkage.
Ecommerce Logistics Expertise–Applied to Your Orders
Red Stag Fulfillment will analyze the processes of your current order fulfillment provider and recommend ways to save money.
Red Stag Fulfillment helps you maximize the number of items that you ship per package and thus reduce shipping costs. They were even able to reduce the shipping costs for one client by 22%. They saved thousands of dollars per month on shipping costs.
Custom packaging is also available by the company. To reduce the chance of goods being damaged in transit, this company offers custom packaging. These precautions will make it less likely that customers request refunds or returns. Red Stag Fulfillment was able, with its custom packaging, to reduce the eCommerce shipping claims of one client by more than 70%!
Red Stag Fulfillment is compatible with all major ecommerce platforms including Amazon and Shopify. It also integrates with Magento, Netsuite. BigCommerce, OpenCart. WooCommerce. Paypal. You can consolidate your books by integrating it with Quickbooks or other accounting software.
Red Stag Fulfillment is based in two US warehouses, as we have just mentioned. These warehouses have been carefully chosen to ensure that 97% of US customers will receive their order within 1-2 days, and 99.9% within three days. These warehouses can be found in Salt Lake City (UT) and Knoxville (TN).
Red Stag Fulfillment’s Customers Service
Red Stag Fulfillment is proud of its customer support. They can be reached by phone. You will get helpful advice from their friendly support staff.
Let’s Conclude. Red Stag Fulfillment is the best order fulfillment provider for your eCommerce business.
Red Stag Fulfillment’s services have a lot to love. Their transparent and generous guarantees are what we love most. Red Stag Fulfillment is a firm believer in its work. With accuracy, receiving and processing guarantees as well as the zero shrinkage guarantee, Red Stag Fulfillment stands out from many other companies.
This company is ideal for eCommerce businesses who ship bulky or large items. FedEx offers steep shipping discounts for businesses that ship large electronic items or furniture.
Red Stag Fulfillment is also a good option for businesses that generate high-priced orders with a lower turnover rate, or anyone who wants to send bundles of items or kitsted packages with minimally assembled items.
Red Stag Fulfillment doesn’t work for those who sell large quantities of lower-priced items. Red Stag Fulfillment won’t allow you to take advantage of shipping discounts or your products don’t fit the company’s special approach. If this is you, then you need to find another company.
Red Stag Fulfillment can help you fulfill your orders. Get in touch. You can also try their free 30-day trial. You have nothing to lose by giving them a shot. Good luck!
Who do you trust for order fulfillment? Please share your stories with us in the comments section. We look forward to hearing from you!