Shopify allows you to create an online shop and then sell products. It simplifies and simplifies the process of setting up an online payment system. Shopify can be a success even if your situation is not the same.
Perhaps you have decided to change your career and close down an existing company. You might be performing executor duties for a deceased loved one. You may have to close Shopify-driven stores permanently. Here are the steps to make it happen.
Tip: Being the executor of a deceased loved ones estate can seem overwhelming if you don’t have a plan. This post-loss checklist will help you make sure that your loved one’s estate and family are well taken care of.
How to close your Shopify store
Shopify gives you many options to close your account. You can temporarily suspend your account in certain situations. Your Shopify store can be sold to another owner. These steps will help you to permanently close your Shopify store.
Step 1: Pay all outstanding charges to your account
Shopify sends shop owners a bill every 30 days. The bill will contain the cost of your subscription and any shipping costs you incur each month. If you don’t use Shopify Payments, transaction fees may also be included.
Finally, any fees that are associated with your shop will be charged to you. Shopify will bill you later, so technically you can close your shop without having to pay any outstanding fees. This can help you to streamline the process.
Step 2: Cancel all apps that are associated with your Shopify Account
Shopify users may use third-party apps to pay their Spotify shops. Before closing your Shopify shop, cancel any third-party apps you have used. This is another way to avoid being hit with occasional bills after your account has been closed.
Step 3: Export any files that you might need
It is a good idea for any data associated with your store to be saved before it closes down. This data could be used to help you start a new business or help with tax and financial audits.
CSV files can be exported. These are plain text files that contain lists of data. Export your entire billing history. You can also export your gift card file if you ever offered gift cards to customers. This can be a great way to resolve issues with customers who haven’t yet used gift cards.
Step 4: Transfer any domains you have purchased
Shopify users sometimes plan to move their stores to another platform after they leave Shopify. You should take steps to ensure your website or custom domain name is protected if you feel that you might want to do this. You can transfer your domain name to Shopify if you have purchased it through Shopify even if it isn’t being used immediately.
To remove a domain purchased from a third party provider, you can use the Shopify admin settings. These steps can cause your domain to be permanently deleted if you fail to follow them.
Step 5: Cancel your Account
After you have completed the necessary steps, it is easy to close your Shopify account. Log in to Shopify as the store owner and navigate to your Shopify admin area. Click on the “Plan and Permissions” section of the admin function. Once you have reached the “Store Status” section, admin will present you with options to close your store or sell it. Choose the “Close Store”.
To continue the closure process, you will be asked to enter your password. Shopify will give you the chance to express your concerns or comments. A drop-down menu will appear with various reasons for cancelling your order. Click the “Close Store” button to select the option most in line with your decision.
Step 6: Verify that your store has closed.
After you have completed the closure process, your Shopify shop URL will not work anymore. To confirm that your store is removed, navigate to the URL.
How to close a Shopify Store that has been closed by a loved one
Are you being asked to manage the digital legacy of a loved one who has died? You might find yourself in the unfortunate position of closing their Shopify store. These steps can be broken down:
Step 1: Search for your login information
You would be able log in to the password manager of your loved one to access their Shopify username/password. You can then sign in to your loved one’s Shopify account by following the steps. You can continue to step 2 if you still are unable to obtain login information.
Step 2: Ensure that you are authorized to act in the deceased’s name
There are some documents that you will need if you are acting as executor. You will need the death certificate. This can be obtained from your county records office. Also, you will need to file a duplicate of the will at your probate court. You can also request “Letters Testamentary” form the judge. This allows you to act on behalf of the deceased.
Step 3: Contact Shopify directly
To speak to a representative, visit the Shopify Support Page. You can reach them via chat or email. Chat is quicker, but email may be more convenient. This way, it can be sent to someone who handles account closures. A record of all communications will also be kept.
It is likely that you will need to send copies of the testamentary and death certificates. Personal information such as the name of the deceased, social security number and store URL may be required. This can be done via email, which will allow you to collect any additional information they request. You can have a representative guide you through the entire process.
Closing a Shopify Store
Are you still unsure about the Shopify closing process? We’ll also answer other frequently asked questions.
What happens when you close Shopify?
You will lose all access to Shopify admin information once you have closed your Shopify store. You will need to activate your shop again and make any necessary changes to your payment information.
You have the option to reopen Shopify after it has been closed.
Your Shopify store can be reopened for a short time. Shopify stores the configuration and data for a store for 90 days. You should be able restore everything as soon as you reopen the store within that time frame, provided you have paid all balances.
Selling online can be easy. You can cancel your merchant account.
Shopify makes it simple for anyone to sell products and services online. Shopify makes it easy to close an account. It can be difficult to cancel an online account. Shopify’s transparency means that you can close your account quickly and without any hassle.