How Does Oberlo Work with Aliexpress & Shopify Dropshipping

Oberlo is the software that dropshippers turn to for help in recent years. It simplifies the process of ordering products and processing orders.

What makes dropshipping so popular?

This Oberlo review will focus on the key features that make Oberlo so popular with dropshipping entrepreneurs around the globe. We’ll also discuss how to use it to grow dropshipping businesses.

What is Oberlo?

Oberlo integrates with AliExpress and Shopify to make it easy for dropshippers search, add and ship products directly to their customers. Oberlo makes it easy to manage your dropshipping company and provide a variety of customization options.

Oberlo is more than a Shopify plugin. It also offers a variety of blogs, vlogs and online courses. There are even coaching services for dropshipping shop owners. The customer service is excellent with live chat and email support available seven days a semaine.

Oberlo was founded by a group friends in 2015. It has sold over 100 million products. Oberlo offers many customization options for products, including the ability change the description, image and pricing.

The Oberlo starting plan costs nothing and then you can upgrade to $79.90 per monthly. Oberlo is available for a free 30-day trial. Oberlo can be used at any price you choose, as long as your business requires. It’s easy to find the right level of support and features that fit your needs and how many orders you will likely complete each month.

Oberlo dropshipping key features

Oberlo has a lot of features that make it easy to import products from AliExpress directly into your Shopify store. Even if your plan is free, you can download the Chrome extension to make it even simpler.

These features are included in the free Plan. They will allow you to run your dropshipping business more efficiently and smoothly than ever before. You’ll get even more benefits when you upgrade your Oberlo subscription.

Importing products from AliExpress is easy

Oberlo, although it is not an eCommerce platform, is a crucial link between your online shop and suppliers. Oberlo works with AliExpress only. Customers can import products directly from AliExpress and then sell them in their Shopify store.

Customize product details

Oberlo allows you to customize your products after you have added them to your import list. You can import products from AliExpress easily and then adjust the details to suit your online store’s voice or image. You can make changes to the title and product description for SEO purposes.

Automatic inventory updates

Oberlo also provides automatic inventory updates for your online shop, even with a basic subscription. You won’t need to keep inventory reports current or monitor them. Your customers will never place an order for an item that is not in stock.

Oberlo allows for mass adjustment of product prices and automates inventory updates. This could mean raising or lowering prices to match demand, or for a short time during a sale.

Upgrade to the Free Plan to get shipment tracking and sales. This allows you to track the shipment of packages from supplier to buyer and provides accurate shipping times for your clients.

Oberlo also provides a unique expense dashboard for Pro and Basic memberships. This allows you to track sales and earnings in one place.

Optimized to a global audience

Oberlo is compatible with many languages, currencies, as well as international shipping. This allows you to buy and sell items from around the globe. Oberlo currently supports the following languages: English (English), French, Italian, German, Portuguese, and Spanish.

Importing merchandise can currently only be done in USD. You can change the settings on your Shopify site to allow you to sell items in any currency.

Track the progress of your Shopify store using Analytics

Oberlo makes it easy to add products to an online store. It also offers analytics tools that will help you run your e-commerce dropshipping company more efficiently. These tools allow you to track your sales, revenues and costs so you can concentrate on running your business and making sure your clients are happy.

Oberlo Review – How to Use Oberlo

Oberlo was carefully designed to be easy to use. It has a simple interface and controls that make it simple to get started.

Once you have decided on the best payment plan, you can start browsing the Oberlo marketplace.

  • AliExpress allows you to search for products.
  • Add items to your import order.
  • Change descriptions.
  • Fulfill all orders
  • Use the Oberlo app to send products quickly and easily

Verified suppliers will have an orange check next their listings on the.

AliExpress Suppliers

Dropshipping business owners have the option to add products directly to their online store from AliExpress. Oberlo does not vet vendors so you will need to do your research to ensure that the seller is trustworthy and legitimate before purchasing directly from AliExpress. Verify customer reviews and shipping information before adding AliExpress products.

Importing Products

Every product on Oberlo’s marketplace will have a blue button that says “Add to Import List” on both the main page as well as the description. Click this button to import the product and customize it.

The Free Plan allows you to import up 500 products per month. Oberlo will still function if you exceed these limits. However, you will need to fill out the order data when the product is purchased.

The Pro Plan allows for more orders and includes additional perks that are not available on the Basic Plan. Oberlo has many great features, including shipment tracking and multiple staff accounts for eCommerce business owners. There are also many other perks that you will find in this Oberlo review.

How to use Oberlo Chrome Extension

As part of our Oberlo Review series, we’ve added another piece on Oberlo’s dropshipping extension for Google Chrome. This extension is included in all Oberlo pricing options. It is easy to install and very user-friendly.

Once you have downloaded the extension from Google Chrome’s app store, you can import products immediately from AliExpress. The extension icon will turn blue when you are on a page that contains usable products. You can click the blue “add to Oberlo” button.

Setting prices

Oberlo allows you to personalize products and set prices after you have found the items that you wish to sell.

This can be done manually by going to the import page, and selecting the “Variants” option. Here you can view the pre-set prices of each item and make individual adjustments.

You can make massive changes to Oberlo pricing by pressing the “alter all price” button on this tab. You can modify the price of any product or enter a multiplier. This is especially useful if you have a 30% discount.

How to Fulfill Orders on Shopify Dropshipping Aliexpress Using Oberlo?

Oberlo is more than just an e-commerce platform that you have imported your products to. It will also help you with customer support, such as order fulfillment management and order fulfillment.

When a customer places an order, it will be marked as “unfulfilled” on Oberlo’s “Orders”. The button that says “Order Products” will appear next to the goods. Click this button to place an order with the supplier.

Oberlo will automatically fill out the shipping and product information. Oberlo will automatically fill in the shipping and product information if an order is marked as fulfilled, but no tracking code.

Oberlo can assist you with bulk orders when you upgrade to the Basic Plan. This allows you place one order for multiple products and different consumers.

Oberlo will complete all shipping and product details. You just need to enter your payment information.

Oberlo’s Pro Subscription includes shipment monitoring for dropshipping products. This ensures that both you and your customers know exactly where your product is.

Cancelling orders

Oberlo makes it easy for customers to cancel or change their mind about a product. Navigate to your Shopify order page. You can cancel an order by selecting the “more” option in the dropdown menu. Next, click “cancel order fulfilment” and “void label”. This will cause Oberlo to be automatically updated.

Shopify Oberlo Dropshipping Return Policy

Every business owner must deal with refunds and returns at some point. To avoid getting out of your pocket, read carefully the terms and conditions.

According to Oberlo’s terms and conditions, Oberlo providers will not accept returns. However, they will issue refunds in the following situations:

  • An incorrect item was delivered. This includes things like the wrong model, color, or size.
  • The delivery was damaged upon arrival.
  • It was very poor quality.
  • The item was lost and never found.
  • The delivery time estimates have been exceeded.

The buyer must prove that they are entitled to a refund in the first three cases.

Dropshipping from AliExpress is possible. Please read the Buyer Protection Policy for details about your refund and return options. This policy generally states that customers have the right to a refund if their products are not as described and they are not delivered in time.

Every online business must manage returns and refunds. It can be time-consuming and difficult to manage order returns and refunds. To manage refunds and orders more efficiently, there are some tips you can follow.

Learn about the policies of your supplier

Some AliExpress suppliers do not accept returns. Before you offer returns to customers, make sure to review the policies of your supplier. AliExpress instead offers buyer protection, which allows you to get a refund. For more information, go to the AliExpress Buyer Protection Page .

If your supplier won’t allow returns, but you still want to offer them returns, you can accept them at your location. If your customer wishes to return an item of good quality, you can accept it and then reship it to another customer.

Create a refund and return policy

Clear refund and return policies on your website will make it easier for customers to request refunds or returns. You can create an AliExpress policy and then modify the wording to make it match your supplier’s.

Contact your AliExpress supplier or raise a dispute

Contact your AliExpress supplier if you have any questions about your order. You can file a dispute with AliExpress if you are unable to reach a mutual solution with your supplier. If the product arrived damaged or not as described, you can request photos from the customer to support your dispute.

Use the Returns Management System app

You might consider third-party apps like Refunds Management System if you receive a lot of customer returns. This app allows you to create custom refund and return forms for your online store so that customers can submit their claims. You can then manage all your refunds and returns from one place.

Oberlo Review: customer service

Oberlo doesn’t have a phone number and does all its business online. Most eCommerce shop owners will find this enough, but some might prefer to have a contact number.

They do offer a live chat function, with agents available seven days a semaine, 24 hours a day to help you with dropshipping. You can reach the support team by email at However, live chat is faster and more efficient.

Even though the response time was slower than expected, we found the chatbot to have been remarkably helpful and knowledgeable.

According to Oberlo reviews, customers seem to have had an overwhelming positive experience talking with the Oberlo customer service team. This is quite impressive considering that Oberlo is a rapidly growing business.

What does Oberlo cost?

The price of the services offered by this app will vary depending on how big your company is and what your budget is. The basic plan is free and includes all the tools needed to start dropshipping.

These costs do not include other dropshipping expenses such as Shopify fees, domain registration fees, or marketing / social media charges.

Starter Plan: Free

Oberlo’s free starting plan is a great way to get started with Oberlo. This plan is ideal for small dropshipping businesses and includes all the essential Oberlo features such as automatic order processing, sales reports, and Oberlo Chrome extension.

The Oberlo Start Package includes many amazing dropshipping features, such as:

  • Imports of up to 500 items are possible
  • You can place up to 50 orders
  • Syncing products daily.
  • One click to process your order
  • Automatic inventory updates are performed.
  • AliExpress tracking numbers can be imported automatically
  • Prices and mark-ups are automatically updated.
  • You can change product suppliers in a click.
  • Reports on sales and profits
  • Features to resolve disputes
  • Oberlo is a Chrome browser extension.
  • LevelUp allows you to take two online courses.
  • Oberlo eBooks and instructions, as well as emails and blogs, are all at your disposal.

Basic Plan – $29.90 per Month

Basic plans cost $29.90 per Month and include all the benefits of the beginner plan as well as the possibility to sell up to 10,000 products through your Shopify store. You also get a free subscription and many other perks.

  • The beginning package includes everything you need to get going.
  • There are up to 10,000 products available.
  • You can place up to 500 orders per calendar month.
  • Variant mapping allows you to map different types of data.
  • Automated product prices
  • Statistic on the products.
  • It is possible to order bulk.
  • Real-time monitoring of shipment status
  • Join the Oberlo affiliate network.
  • Oberlo’s instructional materials are free to you.
  • Oberlo counselors offer coaching and “Real Talks”

Oberlo Review: Pros & Cons

Oberlo’s various pricing levels and access to Oberlo’s services allow you to tailor your account to meet your dropshipping requirements and business size. Oberlo is limited to AliExpress and Shopify, which is widely regarded as one of its biggest drawbacks. This is a minor problem for most dropshippers as these are the most popular online stores/suppliers.

Oberlo Review: Pros

  • You get a 30-day free trial and an indefinitely-renewable plan.
  • Shopify integration is live and available immediately
  • Importing products quickly and securely
  • Modern dashboard and user-friendly design.
  • High-quality app with handy Chrome extension.
  • Automated order processing and fulfillment.
  • Syncing products daily.
  • You have the ability to grow.
  • You can find a variety of learning tools, videos tutorials and even online coaching and courses.
  • It is easy to customize products.
  • You can identify and replace suppliers based on quality and delivery times.
  • Find out what’s hot.
  • Excellent customer service.
  • To find the fastest suppliers and shipping options, you can use ePacket filters

Oberlo Review: Cons

  • Other eCommerce platforms are not compatible. Shopify is the only platform that allows you to open shops.
  • Only AliExpress products can be imported, even if you use the internal marketplace.
  • Your company might be more competitive if you are in the “Bestsellers” category.
  • Oberlo may restrict certain products but not all.


Does Oberlo make a living?

When we decided to write this Oberlo review, and discovered that the service was free to sign up, we knew we had got to try it out! Oberlo is easy to use, and has a clear structure that is simple to understand. This is not the case for dropshipping hacks. ).

The Chrome extension for AliExpress is very easy to use, even if you don’t know much about it. It takes just seconds to learn.

We didn’t have to call customer support because there were so many tutorials and learning tools at our disposal. Also, no question was too small to be answered by the blog.

Do Oberlo make good products?

Oberlo’s online marketplace and AliExpress allow you to search for the products that you are looking for. While it would be great to have more suppliers, AliExpress has a wide range of merchants and products so you are likely to find the right stuff for your Shopify store there.

Check for verified vendors when you are looking for products to add to your store. Verified vendors have to have a proven track record of delivering high quality items with low disputes (under 2%) and a minimum delivery rate of 95%. Oberlo also researched the warehouses, paperwork, processes and other details of these suppliers to determine which one is the most reliable.

Who is allowed to use Oberlo?

Oberlo is available to anyone, anywhere. All you need to receive shipping is an account on Shopify and internet access.

The system and app are available in six languages: English, Spanish and Portuguese, French and Italian.

Oberlo allows you to only import items in US dollars. You can however sell items in any currency by changing your Shopify settings. Oberlo will continue to handle order fulfillment and pricing adjustments.

Final Thoughts

Oberlo is our favorite dropshipping platform.

Both new and experienced dropshippers benefit from the opportunity to start with a low price plan and then upgrade as their business grows.

The fact that most of the best features don’t have to be available on the most expensive plans surprised us especially (see the Chrome extension and automatic fulfillment). It was enough to be able to import 500 products per month and to execute 50 orders per day.

While we prefer to have more options than just AliExpress products imported into Shopify stores, this tool is still very useful as these are the most popular dropshippers options. It also offers a slew benefits that exceed the limitations of the eCommerce platform.

Oberlo ships internationally even if we don’t ship often. However, we love that Oberlo has the ability to do so and the analytic software allows us to easily track our company’s growth.

Oberlo is our favourite dropshipping tool because of its design and ease-of-use.