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How to Reduce Shipping Time in E-commerce
When you do drop shipping, ensuring that it should be delivered on time, that’s a surefire way to boost revenue in 2021. With a quick delivery time, fewer customers will be asking where their package is. As a result, the customers are less likely to request a refund if their order has already been shipped!
Dropshipping from local vendors would undoubtedly help you with this.
If you’re familiar with dropshipping, you’re aware that the delivery period for dropshipping is approximately 2-4 weeks before your customer receives the package. One of the main reasons people will still buy from you is if they are worth the wait.
Long delivery times aren’t essential, but faster delivery times are and will benefit your dropshipping store in various ways, including fewer customers asking where their packages are.
Fast shipping isn’t just an e-commerce perk; it’s a necessity. You could make it work with longer delivery times. Still, it would take a complex mix of three rare goods to beat the market: exceptionally patient consumers, incredibly inexpensive but high-quality products, and faster, unique products that customers can’t get anywhere else. This needless risk can be easily avoided by purchasing goods that arrive on time.
When you dropship, how do you get a quicker delivery time?
Even if you follow all of the advice about dealing with long delivery times while drop shipping, the package can arrive at your customer’s doorstep in around 2-4 weeks (sometimes a week or less, depending on the country to which you send it).
So, what do you do if you need your package in a week or less? Perhaps a few days? You must use local dropshipping suppliers! This means that you dropship from the country where you’re selling.
If you want to sell in the United States, for example, you’ll need to find a supplier in the United States that can drop ship the products you want to sell in your dropshipping shop. This will cut down on your delivery time significantly.
Choose a producer who is based in your country. The delivery will be faster if the manufacturers who have a warehouse near your country want to dropship.
Buying local is ever in fashion: Today, a major phenomenon is a global market: every city in the world is connected to another. In this perplexing and somewhat frightening situation, people are sticking to their regional and local identities.
Customers with growing ethical concerns need to know where their products come from and how they were produced. With local interests on the increase, you can’t afford to ship products to customers from abroad, where shipping times are long, and the buyer is unaware of the product’s backstory.
An e-commerce store that supplies goods to local vendors, creates jobs and boosts the local economy is something to look for.
Competition is closing in:
From the top to the bottom of the funnel, your store must outperform any other store in a unique, enticing way: this means better advertising and marketing campaigns, better store design, great products, and, ultimately, faster, less expensive delivery. Shipping issues account for more than 55 percent of abandoned carts, which is a simple fix.
I’ll explore how to deal with long delivery times while drop shipping in this post. Let’s face it: you can’t deliver the same quick delivery options as Amazon if you’re dropshipping. But that doesn’t rule out the possibility of a highly lucrative dropshipping company. That I know because I’ve spoken with a lot of dropshippers who have done just that. I wrote this article to debunk certain shipping time theories based on those conversations.
Today, I’ll respond to a few key questions:
- The truth about shipping times
- How to overcome customer concerns about long shipping times
- How to cut down shipping times
I’m happy I’m writing this article because I don’t think a week goes by without mentioning dropshipping delivery times. Yes, they take longer to arrive than Amazon’s. No, they don’t discourage consumers from purchasing. But there’s more to it than that, and its past time someone told you how to deal with long delivery times.
The Truth about Shipping Times
The product defines that. Still, before you roll your eyes, I have some good news for you: You will see dropshipping distribution estimates for each product in Oberlo. Let’s hop into the screen and see what I’m talking about. Go to the product page of the product you want to dropship once you’re in Oberlo. Let’s say you wanted to start a dropshipping company selling leggings.
Here you’ll find two fields: Shipping and Ships inside. That’s because delivering a product from your supplier’s warehouse to your customer’s doorstep is a two-step operation.
The supplier must first accept and process the order. This is a complicated operation, but we’ll keep it clear in this post. Imagine the supplier locating the product in their system and packing it for shipment. The time it takes a supplier to process an order is recorded in the Ships sector, and it typically takes 2-7 days.
Then there’s the actual delivery time. This is the time it takes for an object to fly from the supplier’s warehouse to your customer’s doorstep.
The processing time and transit time are also included in the estimated distribution time shown in the Shipping sector. You won’t have to do much math to find out when a product would arrive at your customer’s doorstep this way.
However, you will find out even more about delivery times. Tap the hyperlinked shipping choice to do so.
Choose the country where your customer resides. Assume you’re dropshipping in the United States and set the selection to UnitedStates. For this product, Oberlo offers three shipping options. On the left is the shipping process, in the middle is the expected delivery time, and on the right is the shipping rate.
It would help if you concentrated on the estimated delivery time. Because exact delivery times are impossible to predict, these dates are given as a range. That is still beneficial. You can see, for example, that shipping this product to the United States through ePacket could take up to 25 days. However, if you send it via the US Postal Service, the maximum delivery time is likely to be two weeks.
These approximate delivery ranges are now very wide. That’s because, as I previously said, the projected delivery date takes into account both processing and delivery time. As a result, a supplier can take two days to process an order and six days to ship it in some cases.
In certain cases, a supplier can take seven days to process an order and two days to ship it. This is a part of the shipping process over which you have no influence, though you should keep an eye out for suppliers with long processing times.
The bottom line is that effective dropshippers order test items regularly. I’ve been pleasantly surprised to discover that certain goods arrive earlier than I expected. You may be one of them.
Okay, that’s it. Let’s say you’ve placed an order for test items and can guarantee that these leggings will arrive in the United States in two weeks. You may now be wondering if customers would have to wait two weeks for their leggings.
Yes, that is right. Without a doubt. If the circumstances are favorable.
How to Overcome Long Shipping Times
To solve long delivery times, you must ultimately do three things. They’re easy, but no one in the dropshipping community is talking about them. Here’s how I’ll break it down for you:
- Offer a commodity that your customers didn’t even realize they needed.
- Be honest about delivery times.
- Assist customers.
Let’s take a look at each one separately. To begin, you must sell a product that customers did not realize they needed. Let’s return to the tropical leggings case.
In a perfect world, the customer wouldn’t wake up one day and say, “It’s a brand new day, and I’m going to buy tropical leggings!”
Ideally, the customer saw the tropical leggings in one of your Facebook ads or Instagram posts and said to them, “I want that.” And when a customer approaches your website with this mindset.
This is not the case when a customer visits Amazon, for example. When customers know exactly what they want, they go to Amazon.
For example, if a customer needs bath towels, she would most likely go to Amazon, search for bath towels, and choose one based on customer feedback, price, and shipping times. She’s doing some research while shopping.
However, when a customer sees your tropical leggings when scrolling through Instagram, their first thought is, “OMG, I need that!” They aren’t evaluating anything. They aren’t going to search for another pair of tropical leggings for half an hour. They’ll be clamoring to buy your product right away!
You can also entice people to go into a mode by providing discounts and free shipping. Let’s pretend you’ve thought about anything. You’re selling a product that your customer originally didn’t know they needed, but now they do. Now that they’re enamored with your offering, it’s time, to be frank about delivery times.
There are several options for doing so:
- Have language about delivery times on any product page.
- Make a page with shipping details.
- Make a tab for your return policy.
Okay, so you’ve set up your store so that delivery times are evident. The last item on your to-do list is to set up customer service. Because consider the following scenario: When a consumer sees your product, they want it right away. They read your shipping time disclaimer and decide it’s not a concern. They pressed the buy button. After a week, they begin to feel anxious. They are unsure if their product has been delivered. They send you an email inquiring about the status of their offering. The majority of the time, what the customer needs to hear is that someone is on the other end of the line. They aren’t concerned with delivery times; all they want is assurance that their order is on its way. This problem is simple to overcome. Just take a look at your inbox. React promptly to customer complaints, and provide customers with a shipping tracking code so they can monitor their packages. Customers will usually be happy to hear from you and will be content to wait a little while for their product.
Okay, now you know how to determine exact delivery times and address customer questions about long shipping times. Before we finish up, there are a few items you can do to reduce delivery times.
How to Cut Down Shipping Times
To start, think about using e-Packet shipping. This shipping method emerged from an international trade agreement that sought to make it easier for e-commerce entrepreneurs like you to ship goods worldwide. Epacket is a low-cost, fast-moving service that allows you to monitor packages sent all over the world. For a long list of countries, Epacket is open. Check out this two-minute article on ePacket for more detail.
Second, depending on where your customers are located, suggest sourcing goods from European or American warehouses. To get goods to your customers quicker, many of these suppliers provide local delivery options. Select Search Products on the left to find products from European suppliers.
In the bar above, type “bracelets” as a product search term. Then, at the bottom of the filter list, click Europe to filter by warehouse venue. Only European suppliers’ goods are seen in the results. Click search products again and enter your search time to locate products in U.S. warehouses. Select U.S. Warehouse at the top of the filters list.
The findings show which goods are shipped from warehouses in the United States. Additionally, if USPS is listed as a shipping option on a product page, it can also be shipped from a U.S. warehouse. It may be faster than ePacket shipping, considering the higher cost.
Finally, position orders for test items from various vendors. On Oberlo, you’ll often find the same or similar goods from multiple suppliers. Order the same commodity from a few different suppliers to see which one delivers the quickest. If all else is equal, collaborate with the supplier to deliver your goods to your customers as soon as possible.
Before I sign off, I’d like to say one more thing: E-commerce behemoths aren’t the only ones that can succeed. There are a thousand would-be dropshippers for every dropshipper who has made it. They didn’t think this business model could succeed. Customers would not be able to wait a few weeks for their product, they believed. Customers are willing to wait for a product they can like, delivered by a company they can trust. You have the potential to develop the business. And I’m here to assist you. So, if you have any concerns or doubts about what you read today, let’s start a discussion. Leave a message, and I’ll get back to you as soon as I can.